Guest Post from Dr David Ward: Time to ban NHS trusts from sacking whistleblower doctors and health care workers

DR DAVID E WARD

This blog arose from the recent case highlighted by the Health Services Journal of Dr Susan Gilby, the former chief executive of the Countess of Chester hospital in giving evidence to the Thirlwell Inquiry about the resistance from senior NHS people she faced trying to admit mistakes there. This is the hospital where a nurse Lucy Letby was found guilty of murdering seven babies and is now trying to get the case reconsidered. The CEO ultimately left the trust in late 2021, shortly after Letby’s trial began. An employment tribunal this month found she had been unfairly forced out by the trust and Mr Ian Haythornthwaite, the former chairman because she had raised concerns about his bullying behaviour. He resigned after the verdict.

Dr Susan Gilby Pic credit: BBC

Dr Susan Gilby is brave. Her experience is in keeping with many others who have raised concerns including patient safety issues. Dr David Drew’s comments ( See HSJ 08.44, 25 Feb) are spot on: the whole play book is sanctioned from above (NHSE and probably higher). Some colleagues and I have spoken to NHSE on several occasions (including in person, at Wellington House, SE London). We have nothing to show for it other than placations and weaselly words. Action, there is none.

Regarding NDAs (anon HSJ 13.39) in relation to healthcare and the NHS, they should be banned. They are “lawful” means of concealing (potentially very important) evidence which therefore cannot be tested in court. That’s the raison d’être of NDAs, isn’t it? And this is England, in the 21st century! And yes, Sir Robert Francis tried but was evidently misguided (see his 290 odd recommendations!). Jeremy Hunt did nothing to improve the “status” of NHS whistleblowers; if anything he made it worse by ignoring the problem and trying to belittle them.

On the Lucy Letby case there are now several authoritative sources seriously questioning the safety of the judgment (see Google). Let us hope that these processes will be allowed to evolve openly and unhindered.

It is high time the NHS leadership, politicians (West Streeting MP, SoS Health, are you listening?) reviewed the whole process of the treatment of NHS whistleblowers (they are “canaries in the coal mine”, right?).

If Trusts were banned from dismissing a doctor (or any Healthcare worker) who has “blown the whistle” or raised patient-safety issues (not “because” they have raised those concerns as that is banned by PIDA) it would save £millions. It would avoid hugely expensive law firms (of course taxpayer funded in the rôle of defending a Trust), Employment Tribunals and all the disastrous personal and professional consequences these Tribunals’ ill-considered decisions may lead to. Another consequence would be to eliminate the unfair and unnecessary loss of competent and sorely needed highly skilled doctors, (see Dr Chris Day’s case, Health Service Journal and elsewhere – its beyond belief but true). Training a doctor takes years, dismissing them takes minutes.

Employment tribunal system unaccountable

The Employment Tribunal system is unaccountable (well, if it is, it is to another branch of the judiciary, the Employment Appeal Tribunal process; marking one’s own homework?). It is heavily biased and has no place evaluating or investigating “patient safety issues” which it doesn’t understand. Neither does it understand the modus operandi of the NHS and medical matters (I won’t rehearse those arguments here – but for a start no offences have been committed and no laws broken by raising safety issues). In fact, raising safety concerns is not only strongly encouraged by professional medical bodies, but also part of a doctor’s code of conduct.

Internal management of “whistleblowing” matters are unregulated and unsupervised by an independent body. They are akin to “marking your own homework” because they are directed by the Trust CEO and perhaps some “chums” who can be relied on to give a favourable opinion. This is hardly appropriate, is it? WB may lose their jobs, their careers, £0000’s. Their professional and personal lives may be destroyed all in a process funded by the taxpayer. How is that “fair and open justice”? It is not!

The last thing a WB wants to do is go to an Employment Tribunal presided over by a “dodgy” ET Judge who delivers questionable judgments and pay “dodgy” law firms £000s for a <3% of winning (whatever “winning” means; if it comes it usually does so at the end of a spiral of losing first ET, appeal at EAT, lose EAT appeal. A “win’ may mean the case is referred back to the ET and round and round we go! This is the gist of things anyway. No wonder dismissed doctors are strongly advised (not by lawyers of course) to give the ET circus a miss, save their hard-earned money instead of paying extortionate fees to law firms and take the less stressful path of getting on with their lives. (NB The Tribunal step could be all but eliminated at a stroke by banning dismissal of a doctor who has raised patient safety issues).

If a Hospital Trust doctor raises patient safety concerns, history tell us they are very likely to suffer serious detriments in the form of restrictions, disciplinary hearings, pay cuts, referred for MHPS investigations concerning contrived allegations of incompetence or whatever, and suspensions as part of a vindictive reaction of Trust management who have (for some reason) taken offence. Instead, should they not be promptly investigating and correcting the shortcomings, how they were raised and by whom? If these adverse rill-informed reactions can be stopped there is hope for progress. One consultant, a colleague, was submitted to a flawed MHPS process (using an external agency) which supported the Trust’s claims of “incompetence” by alleging the doctor was not “fit-for-purpose”. (Further information provided upon request). As far as I know the confabulated charge of “not-fit-for-purpose” does not exist in (English) Employment law, but it was accepted without question by the Trust and the doctor was dismissed. As the saying goes, “You pays your money and you takes your choice”, (Aldous Huxley, Brave New World). The Trust had achieved its aim – to secure dismissal of a “difficult” doctor through what can only be described as a “corrupt” process. I asked people at NHS England if the charge of not “fit-for-purpose” was legitimate. NHSE claimed it was. I’ve searched online and checked with lawyers and found nothing to support its legitimacy. Ten years later that doctor is still fighting for their career. (And no doubt many others).

New laws and regulations to deal fairly with whistleblowing issues are URGENTLY required! The whole process is corrupt and in serious need of a profound and far-reaching review. The current system is ineffective but, more importantly, it is destructive.

All those interested in WB, particularly in the NHS, should read Roger Kline’s LinkedIn article (see 07.29). https://www.linkedin.com/pulse/nhs-hr-leaders-what-would-you-have-done-when-susan-gilby-roger-kline-jlvfe/?trackingId=IT70HHjXTru3VkRS5nkaEw%3D%3D

Also see my blog about the role of Clare McLaughlan when she was questioned at the Thirwell inquiry.

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Judge reserves judgement on whether a top legal firm should pay wasted costs for hiding documents that removed 54,000 English doctors from the UK’s legal whistleblowing protection in the Public Interest Disclosure Act

Dr Chris Day

The latest in the long saga of employment tribunal hearings involving whistleblower doctor Chris Day and his ten year fight for justice over patient safety following the avoidable deaths of two patients in the intensive care unit at Queen Elizabeth Hospital, Woolwich ended with a judge reserving her decision.

This particular hearing concerned the role of top NHS lawyers Hill Dickinson, who were paid public money to draft commissioning contracts each worth tens of millions controlling the employment of junior doctors at every NHS trust in the country. As a result some 100 people observed the hearing on line over two days – more than could be accommodated in any of London South Employment Tribunal courts.

Directly involved in the case is the now defunct body Health Education England (HEE) which used to fund, commission and govern the employment and training of all English doctors on their path to hospital consultant or GP at NHS health trusts before it was merged with the rest of the NHS bureaucracy as part of NHS England.

Hill Dickinson was engaged by HEE to draw up a series of contracts called Learning and Development Agreements which were drafted in 2014 underpinning the £2 billion commissioning relationship between HEE and NHS Trust that was concealed from the courts in Dr Day’s case until last  week’s hearing.

But the existence of these contracts — which exposed as false the denial from HEE made by Hill Dickinson that HEE had substantial influence over doctors – were kept from the courts during the long battle by Dr Chris Day over over the loss of his career and claims of deliberate concealment of patient safety issues,

Journalist’s Freedom of Information request was crucial

A freedom of information request put in by the indefatigable investigative journalist, Tommy Greene, resulted in the very LDA contract being disclosed that was in force during the time of Dr Day’s case between Lewisham and Greenwich NHS Trust and Health Education England . This came after Dr Day had agreed to no less than 3 separate settlement agreements one of which designed to protect all lawyers in the case from wasted costs arising out of misconduct. 

This week’s wasted cost hearing was triggered by Tommy Greene’s discovery in July 2019. The hearing had been delayed for over 4 years by the London South Employment Tribunal since Dr Day’s original application. Since all the way back in 2015 and the all the way up to the Court of Appeal in 2017 and down again to the ET in May 2018,  HEE and Hill Dickinson clung to the false factual submission that all contemporaneous documents showed Dr Day’s claim that HEE had substantial influence over the terms of engagement was fanciful.

The wording of the 2014 contract strengthened the power of the postgraduate dean employed by HEE who could end the career chances of an aspiring junior doctor who wanted to become a consultant as well as withdrawing money from a trust who was employing him. This included the power to delete a doctors National Training Number or as Dijen Basu KC, Hill Dickinson’s lawyer, admitted “a career death sentence”.

Yet HEE and Hill Dickinson powered by public money went all the way up to the Court of Appeal to argue that HEE had no substantial influence over a doctors career and that Dr Day’s claim that they did was fanciful. At the EAT level this resulted in Dr Day being threatened for costs for effectively defending whistleblowing for the nation’s doctors

Much of this week’s hearing was taken up with the semantics of whether these contracts really meant the HEE had the upper hand or whether the trust was still really the employer. The Court of Appeal had ruled that both the HEE and the trust were employers. Hill Dickinson admitted the ruling was a game changer but tried to argue it did not apply to Dr Day’s case as he had been employed under an earlier version.

Dr Day argued that if the documents had been shared by Hill Dickinson and HEE at the time of earlier hearings it would have saved taxpayers a fortune and him and his wife 10 years- hence the argument to claim back ” wasted costs” from Hill Dickinson because of all the legal fees spent.

Dijen Basu KC Pic credit: Serjeants’ Inn Chambers

Dijen Basu, barrister from Serjeants’ Inn chambers and a qualified doctor, cross questioned Dr Day about the difference between what is known as the ” gold guide” for junior doctors and the contract — implying he should have worked out for himself the existence of the hidden LDA contracts or could have used the Gold Guide himself to win the case.

Dr Day pointed out that it was Health Education and  Hill Dickinson’s case from the 2015-2018 that the Gold Guide made fanciful Dr Day’s claim that HEE had substantial influence and also made the point that the ” Gold Guide” was worded as mere guidance on how doctors should be dealt with by NHS Trusts while the LDA was a proper contract that gave HEE a right to sue any NHS Trust if the LDA terms were not met.

michael wright, partner Hill Dickinson

Michael Wright, a partner with Hill Dickinson, even tried to argue in the hearing that the new contract was not a contract because of the rule in the NHS that different branches never sued its each other so it couldn’t be upheld in the courts. He was rather shot down when it was clear that HEE had the power to withdraw all the money given to trusts if they broke the detailed rules over the training of junior doctors which is just as powerful.

In his witness statement to the tribunal Mr Wright said he first had no knowledge of LDA’s as they were drawn up by the firm’s commercial department not his department. When he did have knowledge he thought they were irrelevant which is his explanation why they were not handed over to Dr Day’s solicitors. After the Court of Appeal ruling which said both HEE and the trust were employers, he still argues that they are just a further extension of the ” gold guide” which is seen as guidance. Much of what really happened was clothed in secrecy as he claimed legal privilege not to disclose discussion that had gone on between Hill Dickinson and HEE.

Judge Kathryn Ramsden

Mr Basu also argued that Dr Day was out of time to pursue this case, which had already failed during a previous strike out hearing on wasted costs. See the Byline Times article on this. He said that the 2014 changes to the LDA came after he left, and urged the judge to throw out the claim because a three day summary hearing was not enough to deal with such a complex issue. He also appeared to suggest to the judge, Kathryn Ramsden, that if she ruled in Dr Day’s favour, she could be overruled by a higher court citing a House of Lords case. Is he prepared to go to Supreme Court over this?

Andrew Allan KC

It took Andrew Allan, KC, funded by supporters on Crowdjustice, o put in real context what Dr Day had had to put up with in his ten year struggle.

In his closing submission he said: “Whistleblowers in the NHS are stamped upon – it happens in case after case – in which extra hurdles are added to the already numerous hurdles in Part IVA
of the ERA[ Employment Relations Act] 1996 – the first is that you must be rich enough fund endless
litigation; the second is that you must have sufficient stamina to survive years of litigation – the second is that you must be perfect – because any imperfection will be seized upon and never let go – the tactic is to attack the whistleblower – they are obsessive – they are litigious – can’t let an injustice go – not the sort of people who get on in the NHS
” The skeleton argument on behalf of Hill Dickinson is a case in point – most of it is taken up in a partisan account of C’s [ Chris’s] litigation which – and frequently inaccurate – such as the comment about him having got nowhere in the EAT.. and is largely irrelevant a comment that C made about LJ Simler (as she was then) in 2020 is a favourite stick to beat C with – what possible relevance it could have to this application is unknown.
And it came back again in My Learned Friend’s oral submission –
These attacks are now routine – that C has had to prepare a ‘smears / misinformation document in anticipation of the same old points being trotted out.” See the smear file on Dr Day’s whistleblowing site on the hearing here.

Dijen Basu’s new smear against Dr Chris Day

And guess what ! At this tribunal a new smear against Chris was laid before the judge and Chris Day was not even asked about during his 4 hours of cross examination  by Dijen Basu so he could reply.
In his late submission to the tribunal Dijen Basu accused Dr Chris Day of failing to refund £55,000 he had received in an earlier costs ruling to his Crowd Justice Fund implying he had pocketed the money.

His submission said: “he accepts that he has raised £470,490 for the crowd funding of his legal costs through Crowd Justice Limited (www.crowdjustice.com) and he has failed to show a single penny
being refunded to Crowd Justice Limited on his behalf, e.g. when HEE paid him £55,000 in
respect of his earlier employment tribunal costs which shows £284,719.61 then received (mostly) from Crowd Justice Limited, the £55,000 from HEE and £3,700 from Dr. Day, being entirely gobbled up by legal fees and disbursements, none of which was a refund to Crowd Justice Limited).”

This allegation was refuted by Crowd Justice Ltd itself who pointed out that none of the money raised to Dr Day goes to himself and is instead paid directly to law firms recognised by the Solicitors Regulation Authority. I am told Hill Dickinson and its law firm were informed this allegation was not the case by Crowd Justice Ltd

Andrew Allan’s and Elizabeth Grace’s submission covers this and can be read in full here.

Yet Dijen Basu went ahead. Given he works as a leading barrister for Serjeants’ Inn Chambers, he should have known this himself. He also markets himself as the go to barrister for chief constables up and down the country for handling police work. I would have thought they might express a bit of a surprise that he chose to influence a judge by using what is false information in a tribunal case.

The next stage in Dr Chris Day’s long fight will be an employment appeal tribunal on July 1 and July 2 next year. He will appeal the extraordinary case where employment judge Martin ignored the destruction of 90,000 emails by a management witness during the hearing against his former employer, Lewisham and Greenwich NHS trust and took no action. She has since wisely retired. My report on the hearing that led to the appeal is here. My verdict on judge Martin’s case – the tribunal of the absurd – is here.

For a full list of legal submissions and witness statements see Chris Day’s whistleblowing site. The link is here.

The rest of my coverage of Dr Day’s case is here.

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Time for a full scale investigation into the abusive and bullying behaviour towards women by Judge Philip Lancaster

Judge Philip Lancaster Pic Credit BBC News

New revelations by the BBC TV journalist Michael Buchanan today show what appears to be serial bullying and abuse towards women claimants by Judge Philip Lancaster at employment tribunal hearings

His news report today reveals that eight women have now separately come forward to say they were badly treated when they presented their cases before the judge since 2018. They describe their experience before him as “patronising, degrading, psychologically abusive, and misogynistic.”

The 67 year old judge who presides over employment tribunal hearings in Leeds is often rude and abrasive towards women and in one case even suggested that a claimant had mental health problems.

One woman claimant Angela Gates brought a case of disability discrimination and constructive dismissal against her employer in 2021.

She says a hearing in front of Judge Lancaster made her feel “like a villain being prosecuted”.

She says: “I felt I couldn’t give my side on anything.”

The four-day hearing was held on Zoom, and Ms Gates, 53, says Judge Lancaster regularly shouted at her, repeatedly telling her to be quiet. She says his behaviour was “appalling and degrading, verging on psychological abuse”, adding: “I don’t believe I’ve been given a fair trial.”

Another woman, who wished to remain anonymous, had similar treatment over a constructive dismissal and unfair treatment case.

“He made my life hell “

She said: He made my life hell,” she recalls. “He’d put his hands on his head, and appeared disinterested in what I was saying. He repeatedly asked why I was asking [my employer’s witnesses] particular questions and raised his voice numerous times. I felt useless.” She is now appealing the ruling.

Seven women are now planning to contact their MPs about their treatment as it is virtually impossible to complain about a judge as the system is rigged against them. You can refer a case to the Judicial Conduct Investigation Office or previously complain to Judge Barry Clarke, President of the Employment Tribunals in England and Wales. Or even to the Senior President of Tribunals, Sir Keith Lindblom. All seem set up to protect judges not complainants. Barry Clarke refused to act and Sir Keith ignored it.

Judge Barry Clarke, President of Employment Tribunals in England and Wales – protecting judge Lancaster from complaints

In a letter written by Alison McDermott, a management consultant, who complained about the way Judge Lancaster treated her in her case against Sellafield and the Nuclear Decommissioning Authority, to Adam Jones of the Judicial Conduct Investigation Office she says:

“It is simply not tolerable the way this judge has conducted himself, whether it is arbitrarily excluding the public, treating me less favourably, allowing bullying in the courtroom, treating me with hostility and contempt, ignoring evidence, attempting to block evidence, actually blocking exploration of evidence, vilifying me, acting partially, and failing to document procedural matters.

” I urge you, therefore, to conduct a thorough investigation into what went so badly wrong in my case and to exhibit, transparency and accountability – behaviours which the legal profession professes to uphold. I sincerely hope that I and the other key witnesses mentioned in this letter of complaint will be interviewed, as would occur with any other formal complaint or grievance investigation. In my experience as a consultant with over 20 years investigating organisational cultures and problems, it is not washing dirty linen in public that causes a problem but allowing it to fester in plain sight.”

Of course the office had no intention of doing such a thing. Judges, as I reported yesterday, are protected because the notes on the cases are kept private even when they are the only official record of the tribunal hearing. It is impossible to get hold of the evidence that would prove a judge was biased and judge Clarke would not reveal how many complaints he has received.

05/07/2024. London, United Kingdom.Chancellor and Secretary of State for Justice, Shabana Mahmood. poses for a photograph following her appointment to Cabinet by Prime Minister Sir Keir Starmer in 10 Downing Street. Picture by Lauren Hurley / No 10 Downing Street

So this leaves the Lord Chancellor to act but as I reported yesterday it is almost impossible to write to her directly – without officials in the ministry of justice or the judiciary intervening.

I would have thought Shabana Mahmood, a highly successful woman with an ethnic minority background, should ask for an investigation into Judge Lancaster. Many of the women who complained about him are from ethnic minorities as well. None of them should have had to put up with such egregious treatment and does the Lord Chancellor want to preside over system where a judge can treat women as dirt.

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Capsticks behind move to remove judge from tribunal hearing after he slammed NHS commissioning body for hiding documents from claimant

John Webster : NHS executive criticised by employment judge

UPDATE: Since publishing this article I have learned that no fewer than four Capsticks lawyers were involved in trying to remove the judge and that the firm was representing BOTH the Integrated Health Board and the NHS human resources firm. Both would have known that there were draft grievance documents that had not been disclosed to the tribunal.

The law firm Capsticks – which has a national contract with the NHS to handle employment tribunal cases – was behind an attempt to remove a judge from hearing a constructive dismissal case involving a senior official at a NHS clinical commissioning group in Norfolk.

The case – highlighted by BBC Norfolk yesterday- led the judge calling for disciplinary action to be taken against senior staff at the board for the way they treated and lied to the claimant.

Mr Clive Rennie, an assistant director, won his case for constructive dismissal against NHS Norfolk and Waveney Integrated Care Board – the successor body to the Norfolk and Waveney Clinical Commissioning Group who had previously employed him.

But not before the tribunal had spent days wrangling to get draft grievance documents which the group said did not exist while the author of the documents, NHS human resources manager Steve Stavrinou, sat at the back of the hearing, not saying a word.

He had been called in by the commissioning group to prepare the grievance papers from NHS Arden and Gem Support Unit which provided HR Services to the group. At first the existence of the draft papers were denied and then excuses such as the managing director being on holiday were used to deny the judge’s order to deliver them.

Judge Postle’s judgement, which was published yesterday, reveals that suddenly there was an application to make him recuse himself from the tribunal. The request came from Capsticks, who were the solicitors for both NHS Arden and Gem Support Unit. and for the Integrated Care Board

Until then, as the judge noted, the person from Capsticks had not been present at the tribunal to hear the proceedings but called for the judge to go.

Alistair Kernohan – Capsticks

Alistair Kernohan of Capsticks,, was in fact the partner, based in Leeds made his case by email.. Un fact Capsricks came to hearing mob handed. Both Miss Whiteley and Miss Aslam were present all the time. They were then joined by Nicola Butterworth, who sat the back of the tribunal. According to Capsticks website. ” Nicola undertakes a broad range of employment litigation work, including unfair dismissal, discrimination and whistleblowing claims. She advises pre-claim and at all stages during the litigation process. Nicola is undertaking a regular secondment at one of the firm’s clients, working closely with the HR team.” Looking at the judgement it looks like the judge did not know she was also there.

Mr Kernohan said: “Employment Judge Postle has demonstrated the premature formation of a concluded view in the Claimant’s favour without properly considering representations from the Respondent and before the Respondent has been able to put forward its evidence.

“Employment Judge Postle’s inappropriate conduct, tone and disparaging comments towards the Respondent and its representatives, has crossed the line between what is tolerable and what is impermissible, to the extent that his comments would give an appearance to the fair minded and informed observer that there is a real possibility that the Employment Judge will carry into his judgment the scorn and contempt his words and behaviour convey.

“Employment Judge Postle has made unnecessary and inappropriate criticisms of the conduct of the Respondent and its representatives which he has expressed in absolute terms, which failed to leave open the possibility of him considering an explanation, despite not having heard or in some cases even invited evidence or submissions from the Respondent’s representative.

“Employment Judge Postle has allowed and facilitated inappropriate conduct of the proceedings by the Claimant’s representative, allowing such conduct to go unchallenged despite representations made by the Respondent or even, on occasion, failing to allow the Respondent the proper opportunity to
make representations.”

Marsha Robinson and Neil Ashley of Paladin pic credit: East Anglia in Business

The judge asked Mr Neil Ashley, Mr Rennie’s counsel to comment and records it in his judgement

He told the court: “It is important that we are astute enough to identify that any evidence that such an Application made can be used as a device for a party which finds itself in difficulties because of the
quality of its case.
Mr Ashley went on to say that he has been practising for 24 years and he had never seen such deplorable conduct on the part of the Respondent’s Solicitors. He stated that rarely has he seen such a
‘car crash’ of a case presented before a Tribunal.
Mr Ashley went on to say that at the outset, the Tribunal was told by a Solicitor Advocate that there was no drafts of the Investigatory Report and none had ever existed. This was echoed audibly by
Miss Aslam, Solicitor.”

“Two Officers of the Court sat here and told the Tribunal that a 20 page perfectly polished Report had never been the subject of any drafting. This is absurd to the extreme and obvious to us all that it cannot be and no doubt Miss Whitely ( the board’s solicitor) made the statement recklessly and off the cuff without any thought to what she was saying. It was, to my mind, utterly untruthful.”

Miss Whitely did not want to make any comment to the tribunal, relying on Capsticks, to deliver the blow.

The judge and his two members of the tribunal then discuss the matter and unanimously rejected Capstick’s claims.

“There was no disparaging comments towards the Respondent or its Representative, it was simply a case of asking, what is happening about the third party Order for disclosure, concerns about prevarication, delay and the frustration of the Tribunal that the Respondent / its Representative, were doing nothing to advance the process in getting disclosure from the third party.”

The judge went on to be highly critical of John Webster, then director of strategic commissioning at the CCG, who reneged on a promise to allow Mr Rennie to leave and lied to him about the outcome. “Clearly, there had been a conspiracy all along going on behind the scenes,” The judgement stated the tribunal had “found him disingenuous, unconvincing”.

He was also critical of Mr Stavrinou.” Truth is alien to him.”

The successor body has now apologised to Mr Rennie. Mr Webster is now stepping down as deputy chief executive of the Cambridgeshire and Peterborough NHS trust.

Doctors who follow this blog will be interested in the role of Capsticks here – given they have also played a prominent role in recent whistleblowing cases – in Dr Chris Day’s case against Lewisham and Greenwich NHS Health Trust where 90,000 emails that could have helped him were destroyed by a NHS trust witness at the time of the hearing and in Dr Usha Prasad’s case where they initially tried to pursue her for £180,000 costs.

Unfortunately the judges in these cases sided with the trust and took no action over completely unacceptable behaviour or ignored evidence. We need more judges to take a stronger stand against Capsticks bullying tone as Judge Postle did in this case.

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Guest blog: Sellafield deploys reverse glasnost

by Philip Whiteley

Sellafield site

As reported on this blog earlier this week, the confrontational, five-and-a-half-year whistleblowing litigation between equalities adviser Alison McDermott and Sellafield and the Nuclear Decommissioning Authority last week featured a one-day costs hearing at Leeds Employment Tribunal, even though an earlier costs award against Ms McDermott had been ruled as unsafe by the appeal court in London.
The aim of this article is to point to the public interest in matters at the heart of this case that have been treated lightly by the presiding Tribunal judges, and ignored by the two defending organizations (Respondents).

Alison McDermott


There have been strong, conflicting claims on both sides throughout the case, many of which related to the way in which litigation was conducted. These were the subject of last week’s hearing. The two Respondents were represented by KC Deshpal Panesar, for Sellafield, and Rachael Levene, for the Nuclear
Decommissioning Authority, hired by the law firms DLA Piper and Pinsent Masons respectively.

Deshpal Panesar KC

In her address to the court, Ms McDermott reminded us of the public interest in her original report from 2018: the workplace culture at Sellafield. In her address, Ms McDermott reported that just 11% of people on the site strongly agreed that they could speak out without fear of reprisal.
I have seen employee opinion surveys from the site. The scores for the prioritization of safety as an issue are significantly higher than the scores for ability to speak out, indicating a serious gap between formal policy and managerial practices. This matters especially on a nuclear site.

Mikhael Gorbachev. Pic credit:BBC

Nearly 40 years ago, following the accident at the Chernobyl reactor in Ukraine, the then leader of the Soviet Union Mikhail Gorbachev recognized that a climate of fear both made such accidents more likely
and delayed a proportionate response. He instigated a policy of glasnost – freedom to speak up – as a direct consequence. This intuitive conclusion by Mr Gorbachev has since been vindicated by numerous workplace studies, which show that workplaces with low engagement and higher levels of fear are statistically more prone to accidents (the Gallup survey cited in this report, for example. the link is  Engaged Workplaces Are Safer for Employees (gallup.com)).
When I was talking with a press officer from the Office for Nuclear Regulation three years ago, in relation to the Ms McDermott case, he was unaware of this link, and assumed workplace culture and safety issues to be separate categories.

Rachel Levene

Rachael Levene, barrister for the Nuclear Decommissioning Authority, appointed by Pinsent Masons, last week claimed that Ms McDermott was not a whistleblower, and not entitled to protection from detriment under Section 47(B) of the relevant legislation. This was a narrow legal argument, while members of the press and the public can observe that Ms McDermott’s central claim of a bullying and toxic culture and an HR leadership that was not on top of the issues, have been the conclusions separately made by several authoritative sources:
 A report by PricewaterhouseCoopers, commissioned by the Nuclear
Decommissioning Authority,
 The BBC, in an investigation reported in March 2021 (as a declaration of
interest, I referred this story to the BBC), Link:Sellafield nuclear site a ‘toxic mix of bullying and harassment’ – BBC News:
 The Guardian, in a report in December 2023, link  Sellafield nuclear site workers claim ‘toxic culture’ of bullying, sexual harassment and drugs could put safety at risk | Energy industry | The Guardian
 The Nuclear Decommissioning Authority’s own representatives, speaking under oath at the main hearing on 29 June 2021, agreeing with the PwC report’s conclusions that the HR function was ‘not fit for purpose’’, praising Ms McDermott’s contribution and expressing surprise at her sudden departure, as
reported on this blog at the time. Link: Nuclear industry leaders contradict each other in landmark whistleblowing case | Westminster Confidential (davidhencke.com)

This evidence was missing from the 2021 Tribunal ruling that found against Ms McDermott. There is no transcript available at an Employment Tribunal, which hampered her appeal. I attended that day and have short-hand notes.
There is a significant public safety risk attended to last week’s hearing. Sellafield’s management were making a very public declaration that if someone dares criticize them, even if they have a strong case, sufficiently well founded to reach the appeal court which reached a balanced verdict, they risk having their professional reputation trashed and suffering the threat of a life-altering financial penalty (the Respondents have bid to claim a total of £40,000 from the Claimant). It is likely that those low levels of freedom to speak out will have fallen even further following last week’s hearing.
The principal tactic of the Respondents has been to promote a pejorative narrative about the claimant, largely based on her response to their own legal tactics. For example, from Mr Panesar we heard him say that Ms McDermott had made a false complaint of fabricated evidence being used against her, in a claim that was then dropped on the eve of a hearing, and that this was unreasonable behaviour.

Sellafield letters unlawfully processed on personal computers – ICO

From Ms McDermott, we learned that the evidence in question consisted of three letters purporting to complain about her conduct while working at the Sellafield site. This evidence was not presented at the beginning of litigation. At the point of her dismissal, she was informed that the sole reason for termination of her contract was financial – an explanation also given to the governing body. After Ms McDermott discovered that some £17 million had been allocated to work of a similar nature, the
Respondents switched to one of competence, admitting it had lied about the initial reason. The three letters only appeared one year later. The letters were produced on personal PCs, contrary to company policy. They were later found by the Information Commissioner’s Office to have been unlawfully
processed, in contravention of data protection law (Judge Lancaster wrongly described the ICO ruling as mere criticism in the 2021 tribunal ruling.)

As reported on this blog before, the metadata was wiped on one of the letters while in possession of DLA Piper. Link Sellafield Broke Data Rules in Whistleblower Case – Byline Times

When restored, the metadata showed that the document had been open for three hours at the point of its creation, during which time phone records showed that the author took a long phone call from the HR director Heather Roberts, the third Respondent in the case.
The focus by Sellafield’s lawyers last week on the style of whistleblowing or protests made by Ms McDermott, ignoring or downplaying their substance, is straight from the anti-whistleblower playbook. It has been used by several NHS trusts to discredit medical professionals raising safety concerns – several of whom were watching last week’s proceedings in Leeds, either in person or by remote link.

In NHS cases such as the case of Dr Usha Prasad (link Unfit for Purpose: The NHS appeal panel that upheld the sacking of Dr Usha Prasad | Westminster Confidential (davidhencke.com)and of Martyn Pitman, the narrative concerns relations with colleagues and associated allegations; again, a highly personal attack on the style of reporting used by the whistleblower, ignoring the substance of their reports.(link

 Whistleblowing ‘cost Hampshire doctor dearly’ after he loses tribunal | Employment tribunals | The Guardian

Quite how such tactics have come to be regarded as acceptable by Tribunal judges is a matter of concern, and is likely to come under scrutiny now that the NHS Whistleblowers’ Group, numbering some 1,600 individuals, has been invited to assist the Thirlwall Inquiry into the Lucy Letby case.
Sellafield’s lawyers and press officers will point to the 2021 ruling which found in their favour – a judgement that got the ICO ruling wrong, ignored swathes of evidence and multiple failures of disclosure by the Respondents. There is a term in football: the ugly win. Sellafield et al won ugly. But this is not football, and the ugliness is a much bigger story than the win.

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Judge holds hearing to decide whether Dr Usha Prasad unfair dismissal case can go ahead

Dr Usha Prasad

Dr Usha Prasad, the whistleblower cardiologist sacked by the Epsom and St Helier University Hospital Trust, was back at an employment tribunal yesterday to fight for a hearing that she had been unfairly dismissed.

The public hearing was delayed for nearly two hours because 400 pages of legal papers from the trust could not be immediately accessed to be read by the judge. So both sides spent three hours presenting oral evidence instead.

The successor trust, St George’s, Epsom and St Helier Hospital Group, is seeking to strike out her case saying a decision at a previous tribunal by Judge Hyams-Parish, which came down in favour of the trust over her claims of discrimination, victimisation, harassment and whistleblowing meant it should be the end of the matter.

Miss Rehana Azib, QC, for the trust argued that her dismissal was the consequence of the failure of her claims and there was no need for a further hearing.

To add to the confusion in the day Dr Prasad said a decision that the case should go ahead had already been taken in September 2022 – more than 18 months ago. . She said Judge Balogun had already rejected an attempt by the trust to strike out this further hearing and ordered that the case will be listed for a case management hearing for 2 hours and a separate full hearing listed for 3 days. “

She was told by the present judge that this ruling had been reconsidered by the judge. However it is extraordinary that Miss Azib excluded the letter saying the trust’s first strike out was unsuccessful from the trust’s bundle for the hearing. Dr Prasad had received no notice that this had been changed but yesterday’s hearing still went ahead.

Rehana Azib KC: Pic credit: Keble College, Oxford

Miss Azib, KC from 2, Temple Gardens Chambers, based nearly all her entire case against Dr Prasad on Judge Tony Hyams-Parish’s judgement. She also tried to extricate Jacqueline Totterdell, group chief executive of the trust, from the case brought by Dr Prasad by arguing she was not chief executive at the time at the time of her dismissal. She has however continued to authorise lawyers to pursue Dr Prasad. There followed an argument that her post represented the main body of the trust. Ms Azib told the judge that to bring a case against her personally rather than the trust would cause her stress and be time consuming from her other duties.

I covered the Hyams- Parish judgement at the time. My blog on his judgement is here.

Judge Christina Morton

The most dramatic part of the hearing came when Dr Prasad, challenged by Miss Azib’s statement that none of actions by the trust were judged by Hyams-Parish to have been connected to her whistleblowing claims, produced a stream of examples.

This included an attempt by Dr. James Marsh, now group deputy group chief executive, to water down her whistleblowing report on the ” avoidable death ” of heart patient, Mr P, which the trust confirmed at the Hyams-Parish hearing had never been reported by Richard Bogle, head of cardiology to the coroner or the Care Quality Commission. Her refusal to do seemed to lead to her internal disciplinary hearing..

She pointed out that there was no independent expert at the hearing to examine the case against her, all the people were colleagues of Dr Marsh and his wife in both NHS and private practice. A list of what turned out to be vexatious cases of her failures sent to the General Medical Council by the trust was compiled by Dr Marsh’s close colleague. They were thrown out by the GMC who exonerated and revalidated her to work anywhere in the UK. Judge Hyams-Parish did not want to see their report.

The most telling example was an email from the then chief executive of the trust Daniel Elkeles, offering to abandon the internal disciplinary proceedings against her if she dropped the tribunal case against the trust which contained the whistleblowing claim. He would help to revalidate her so long as she left the trust.

She also pointed out that she was banned from any clinical duty and told to stay in the office for 28 months before the disciplinary hearing and her dismissal. Since she saw 2,000 cardiology patients a year, this meant that the NHS – which was also hit by the pandemic- was depriving thousands of patients seeing a consultant whom the GMC had judged was perfectly competent to do her job.

As you will see in my contemporary blog on the Hyams-Parish judgement I noticed the judged ignored the plight of Patient P and the evidence of the letter from the chief executive to her at the time

She also accused lawyers for the trust of witholding information and misleading previous court hearings – particularly not revealing that when she could not attend a hearing the text of a doctor’s letter explaining why. The respondent’s lawyer also told the judge that Dr Prasad hadn’t submitted ” any particulars of her claIm” over this case yet she had submitted them to the respondent last April. She also didn’t tell the judge Usha’s detriment case had been listed for an appeal.

The accusations led Miss Azib to remind the judge that serious allegations had been raised in ” an open hearing.”

I got the impression that the lawyer and the judge would have much preferred this hearing to have been held without the public and the press being present. It is a good example of why there ought to be more coverage of what happens at employment tribunals.. The judge is reserving judgement.

Facts surrounding the case

The trust has engaged and paid 33 lawyers to pursue Dr Prasad over the last six years at a cost of hundreds of thousands of pounds to the taxpayer.

Nearly 10,000 NHS cardiology patients in South London and Surrey have been deprived of being treated by Dr Prasad while she was restricted from doing any clinical work.

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Whistleblower Dr Chris Day wins right to appeal in his ten year patient safety battle against Lewisham and Greenwich NHS Trust

Dr Chris Day

Whistleblower Dr Chris Day won the right to appeal today when a a Deputy High Court Judge Andrew Burns of the Employment Appeal Tribunal granted permission to appeal the November 2022 decision of the London South Employment Tribunal on six out of ten grounds at a hearing in London.

My blog on this judgement is here: Tribunal of the Absurd: My Verdict on the Dr Chris Day whistleblower case | Westminster Confidential (davidhencke.com)

The saga which has now being going on for almost ten years began when Dr Day  raised patient safety issues in intensive care unit at Woolwich Hospital in London. The Judge said today this was of the “utmost seriousness” and were linked to two avoidable deaths but their status as reasonable beliefs were contested by the NHS for 4 years using public money.

Deputy High Court judge Andrew Burns

In a series of twists and turns at various tribunals investigating his claims Dr Day has been vilified by the trust not only in court but in a press release sent out by the trust and correspondence with four neighbouring trust chief executives and the head of NHS England, Dr Amanda Pritchard and local MPs.

This specific hearing followed a judgement in favour of the trust by employment judge Anne Martin at a hearing which revealed that David Cocke, a director of communications at the trust, who was due to be a witness but never turned up, destroyed 90,000 emails overnight during the hearing. A huge amount of evidence and correspondence that should have been released to Dr Day was suddenly discovered. The new evidence showed that the trust’s chief executive, Ben Travis, had misled the tribunal when he said that a board meeting which discussed Dr Day’s case did not exist and that he had not informed any other chief executive about the case other than the documents that were eventually disclosed to the court..

The hearing went on for an extra week because of all these disclosures and the British Medical Association, who are representing Dr Day, asked for their costs to be repaid yesterday because of the additional expense at the hearing. The judge agreed that a separate appeal to recover the  BMA costs should also be granted permission to be heard.

Instead of a decision to allow an appeal this hearing was held today to decide whether there was an ” arguable case ” for an appeal.

Dr Chris Day won the right to appeal that some of the findings of the judgement were perverse, that the judgement failed to draw any inferences from the destruction of 90,000 emails and the failure to provide documents that would have helped Dr Day’s case. This in particular followed the disclosure in documents that under oath the chief executive, Ben Travis gave an untrue account about a board meeting and had hidden he had contacted other trust chief executives about Dr Day.

The judge seemed exercised that the trust despite the Care Quality Commission expressing concern about a press release which attacked Dr Day decided to do nothing about it and the judgement appeared to ignore this.

Andrew Allen KC

The judge also allowed the right of appeal for Dr Day about the way he had been treated as an employee and how events had unfolded at the trust.

What was not allowed was the right of Andrew Allen, the BMA’s funded lawyer, to cross examine the trust’s lawyer, Ben Cooper, about remarks he had made about Dr Day during the hearing. some of which he was forced to concede were not accurate. Mr Cooper was rescued By Judge Anne Martin from having to respond to Dr Day’s supplementary statement on this point and was further rescued by the EAT today. Coincidently today Mr Cooper was representing the retail giant Asda in a case next door to today’s hearing.

My Statement on Ben Cooper KC – DrChrisDay

 The Judge also blocked a ground of appeal relating to factual findings being made on whether MPs and the Press has been misled on Dr Day’s protected disclosures. Also blocked was Dr Day’s and his legal team’s clear request for a formal finding on whether deliberate concealment had occurred as part of Dr Day’s protected disclosures. It was made clear to the Judge these points were what the case was about.

Ben Cooper QC

Despite this the decision of a senior judge does call into question the judgement made by Anne Martin who it is now arguable made some poor calls -particularly avoiding the issue of the destruction of emails and withholding documents that should have been disclosed to Dr Day’s lawyers.

The judge also paid Dr Day a compliment saying by raising the dangers for patient safety caused by staff shortages in 2014 he was ” way ahead of his time.” This might suggest that judiciary is becoming increasingly aware about the state of the NHS and its effect on patient safety. Perhaps judges are seeing too many scandals reported in NHS trusts.

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How the toxic management of a health trust and law firm Capsticks got rid of a senior nurse whistleblower

Thurdy Campbell

A former senior nurse at Queen Elizabeth Hospital, Woolwich has come forward with a fresh tale of the toxic management at the Lewisham and Greenwich NHS Trust and their treatment of whistleblowers in the wake of the tribunal verdict involving staff nurse Francisca Holmes. Francisca lost her case against the trust management over her treatment but the judge ruled she had genuine whistleblowing concerns when she was told of a patient found dead in Ward 22.

This is the same health trust still involved in a ten year battle with Dr Chris Day,  a junior doctor, who in 2014 brought a still on going case on two ” avoidable deaths” in their intensive care unit. It is the same trust where a senior communications director deliberately destroyed 90,000 emails that could have been used in Dr Day’s defence during a tribunal hearing and escaped censure from the presiding judge.

Thurdy Campbell, a black senior nurse of Jamaican nationality, had worked for 22 years at the hospital as a senior sister in their accident and emergency department and manager of combined wards 22 and 23. She was dismissed on 17 May 2022.

Her grievance letter claims: “I was subjected to the following: work place mobbing, severe episodes of
harassment and discriminative treatments, miscarriage of justice , coercive control, defamation of character, endangered working environment , abuse of power of position for personal gain and recrimination after making a series of protected acts and qualifying disclosures to NMC [Nursing and Midwifery Council]25 May 2021.

Senior party members from the Lewisham and Greenwich NHS Trust Kelly Lewis-Towler, director of operations for acute and emergency medicine; Meera Nair ,director of people and board member, Victoria Tyler ,head of employee relations; HR Team and Investigation Managers colluded in wrongdoing by protecting the perpetrators and subjected me to series of detriments.”

Some of the managers she accuses appear in the same case as Francisca Holmes such as line manager Rodney Katandika and Ann Marie Coiley, the director of nursing.

Rodney Katandika

Matters came to a head when she was manager of the new combined Ward 22 and 23 – the ward where Francisca Holmes was told that an elderly patient was found dead. She raised the issue of patient safety but had no serious response. Six months after this incident Thurdy sent a further email saying “Clinical concerns relating to issues affecting patient’s safety, staffing, staff well-being and the working environment of Ward 22” escalating this to senior line management. Straight after this the trust launched a disciplinary hearing against her leading eventually to her dismissal the following May.

Kelly LewisTowler director of operations for acute and emergency medicine

She was certainly a thorn in the side of senior management. An internal email from Kelly Lewis-Towler to other senior managers, sent on 28 July 2021 accuses her of intimidation and claims senior staff were ill with workplace stress, declining to return from holidays, and claiming she cannot adequately support them and is facing ” a mass exit of staff”. All because she raised patient safety issues. She turns this on its head by saying patient safety is at risk because of the behaviour of Thurdy.

It is no wonder that during Francisca Holmes’ tribunal the trust did not produce her as a witness, even though she was well placed to comment on the situation since she was ward manager where the patient death happened because it would have revealed her warning of patient safety and provided evidence to the judge of bullying of Francisca by other senior staff.

Capsticks role in the trust

Thurdy’s grievance letter also exposes another worrying feature. Not only does Capsticks have a role as the trust’s lawyer to refute Thurdy’s claims at the employment tribunal but they have a major investigating role inside the trust for handling claims and disputes. So the firm has advance notice of any trouble coming managment’s way from staff and can intervene to help refute it and be in poll position should the person takes the trust to a tribunal. The firm are basically judge and jury in whistleblowing cases at Greenwich and Lewisham NHS trust.

Queen Elizabeth Hospital, Woolwich

Worse than that the grievance letter reveals that Capsticks attempted to force Thurdy to sign a non disclosure agreement – not as part of a normal procedure to get a settlement – but while the firm were involved in the internal investigation. Fortunately she resisted or otherwise you would be banned from reading about this case.

Thurdy lost the first round of employment tribunal cases and is awaiting the result of an appeal.

Her dismissal also nearly led to her being evicted from her home. She now has got a new job at less pay than in the NHS but in a much better enviornment.

My final point is that given the current state of the NHS it can ill afford to lose experienced nurses and doctors by maligning them in whistleblowing cases – like Thurdy and Francisca – and Martyn Pitman, the popular and competent obstetrician in Hampshire and Dr David Drew at Morecambe Bay. That’s why the treatment of whistleblowers needs urgent reform.

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I

Francisca Holmes verdict: Judge says she is a whistleblower but did not suffer detriment from the trust

Francisca Holmes

Nurse Francisca Holmes lost her case against Lewisham and Greenwich NHS Trust yesterday when Judge Eoin Fowell ruled that she did not suffer detriment or discrimination after she blew the whistle following finding a dead patient in a ward at Queen Elizabeth Hospital, Woolwich.

He did say that she had legally made a protective disclosure on patient safety and health and safety following the death of patient MS, a frail elderly lady, admitted with breathing difficulties during the Covid pandemic in May 2020.

But he did not agree that the events that followed where she said she suffered detriment and was ” set up to fail ” including being put on inconvenient shifts, left in charge of the ward without a matron, passed over for courses, had a pay cut just after a pay rise, and being accused by Mr Katandika [her ward matron] of leaving without handing over her patients to the next staff shift putting patient safety at risk contrary to the nurses’ code of conduct.

The judge accepted the trust’s case that because of the Covid pandemic not all procedures , particularly over shift working, could not be followed because of staff shortages caused by many of the nurses catching Covid.

He also decided that there was no evidence of age or race discrimination and thought that Ms Holmes had misinterpreted what had been said to her.

His verbal judgement ( it will not be published unless either of the parties requests the papers) went into considerable detail of each event, drawn from the papers submitted by the trust.

One of the key points he emphasised was the long delay before Ms Holmes made the protective disclosure – not until early in the following year- which he accepted that neither Mr Katandika or any other managers were aware that they were facing a whistleblower complaint. Ms Holmes, in her own statement to the tribunal, said she wasn’t quite sure how to do this and thought it was being investigated. In fact investigations stopped and the death was put down as a “patient incident”.

Jean Firaza

The other key point for him was that the trust’s competency book, compiled by Jean Firaza, a Filipino manager and one of the people she criticised as being hostile to her said she was a good nurse and could work independently. She had few meetings than normal with Mr Katandika or Jean Firaza, to discuss her progress because she was doing well, the judge concluded. Again he blamed the Covid situation.

He also said she could have applied for promotion but had chosen not to, which is why the post went to another nurse and her complaint about losing a place on a training course was on a course as a cardiac nurse, which was designed to help another nurse and she had not applied to do that course..

Grievance allegations took a long time to investigate

He agreed that the investigation into her grievances had taken time to complete which meant she did not know what was going on. Lucie Kabatesi, was both writing and investigating her grievances while she was matron in the hospital’s busy accident and emergency department. But he said that an assertion given by her solicitor, Winston Smith, that ” she had been “chasing, chasing and chasing” to get the verdict were not born out by the evidence as there no emails showing she had done this.

He also cited Thurdy Campbell, a former manager of her ward 22, as being sympathetic to her including reducing the number of patients she had been asked to look after when she seemed to have been given too many.

But Thurdy Campbell, despite being a key manager in her life, was never called to give evidence by the trust. If she had the judge would have had to at least consider a different aspect on this case. She has told me that she had raised patient safety issues about the reconfiguration of Ward 22 as a Covid ward just two days before the patient’s death, suggesting there may have been problems there.

She also has told me that when she decided to take up Ms Holmes’s case she had a warning from senior management not to do it. She has added now that she had witnessed Ms Holmes being bullied in the ward as well.

It seems to me that the trust, obviously advised by their lawyers, Capsticks, and Old Square Chambers, is selective about who it calls in whistleblowing cases. Even though Thurdy Campbell was no longer working for the trust she could have been contacted about this. Other witnesses called by the trust now have different jobs but still gave evidence.

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How a nurse whistleblower fell foul of NHS managers after the shock of finding a dead patient in a hospital ward

Francisca Holmes

Former Ward 22 manager not called as a witness says trust is lying over events that led to patient’s death

Francisca Holmes, a 61 year old staff nurse, had worked happily at the Queen Elizabeth Hospital, Woolwich since 2019. She is a black person of African ethnicity.

But during the Covid pandemic she was shocked to go into Ward 23 on 17 May 2020 after a frail elderly patient, who had not been admitted with Covid, but with a lower respiratory condition, was found to have died and nobody had noticed.

As I reported earlier, after the document was released by the judge hearing her tribunal case, the investigation into her death has been sparse. Just one page recording a ” patient incident” for a woman who died alone in a ward full of Covid patients after vomiting, with her mask resting on a pillow and a nebuliser with no oxygen.

Ms Holmes had a five day tribunal hearing this week under judge Eoin Fowell claiming detriment over whistleblowing, constructive dismissal, and age and race discrimination. All this was challenged by the Lewisham and Greenwich NHS Trust who employed a junior barrister, Camille Ibbotson, from the law firm, Old Square Chambers at great expense to press their case.

Her discovery of the body of the patient was reported to staff nurse Mr. Rey Malabuyoc. According to her witness statement she blames a Filipino nurse ,Ms Chenee Coronado, who was looking after her, for negligence that lead to her death. She has never been asked for a statement about what happened by the trust.

The death of the patient is described more fully in her witness statement:”

“According to Biftu Ali {the day nurse on duty) , the patient had been sitting out in the chair eating yoghurt when she aspirated and peri-arrested.  A crash call was put out and patient was seen by the team.  She added that patient was in bed, settled and being nebulised.

“After handover, my colleague  went into the bay but came straight back out to call me.  The known COPD patient was found lifeless with a nasopharyngeal tube in her right nostril.  She had a face mask on and nebulised on air via an air driven machine.  There was no sight of a nasal cannula, meaning she was not getting the required oxygen.  It is note worthy that a 40% (red) venture mask laid on top of her pillow while the flow metre was on at 60%. The patient had a nasopharyngeal tube in her right nostril.”

Rodney Katandika Pic credit: Linked In

The trust’s argument is the hospital was in the middle of the Covid pandemic and nurses could not devote the time needed to look after every patient because of staff shortages. Mr Rodney Katandika, the matron, on the ward, who first investigated the situation, said in evidence to the tribunal initially there was “nothing untoward in her death”. He also resolutely denied any age and race discrimination on his part.

After the event her witness statement says the trust ” appointed Lucie Kabatesi, Matron on and sent her a list of my complaints in a letter purporting to set out my grievances. The letter specifically omitted any reference to the patient death incident and my whistleblowing complaint which I had raised. I was not advised of any other procedure to raise my concerns and it appeared that the respondent was covering up the circumstances of the patient death and my allegations.”

She says she repeated her allegations when she met Ms Kabatesi on 27 April 2021. Ms Kabatsi told the tribunal this was the first time she had raised this with her and it was added to her investigation.

Francisca Holmes claims that since reporting the death she has been subject to detriments and ” set up to fail ” including being put on inconvenient shifts, left in charge of the ward without a matron, passed over for courses, had a pay cut just after a pay rise, and being accused by Mr Katandika of leaving without handing over her patients to the next staff shift putting patient safety at risk contrary to the nurses’ code of conduct.

She seems to have had a bad relationship with Jean Firaza, a Filipino manager, describing in her statement an incident where during a handover. In her statement she says: “She was very angry, arms akimbo and leaning back and forwards. There was a discussion about the treatment we were giving to a patient.”

Jean Firaza was not called as a witness by the trust, though she attended the hearing every day.

The investigation by Ms Kabatesi was scheduled to be completed in four weeks but took six months. She was described as an expert investigator but like Mr Katandika, and Ms Ann Marie Coiley, director of nursing, had no experience of investigating whistleblowing cases. I find this strange they were chosen since the same hospital must have postgrad experience of investigating whistleblowing since it is still fighting Dr Chris Day for over ten years over his whistleblowing claims over the avoidable deaths in the intensive care unit.

Ms Holmes was never informed of the progress of the investigation and eventually frustrated resigned.

Ms Ann Marie Coiley blamed Covid problems for the failure to sort out Ms Holmes’s request for flexible working and said she had bought a ” shopping list of complaints” against the trust.

Camille Ibbotson

In her closing submission Camille Ibbotson for the trust said all her claims of unfair treatment and age and race discrimination were ” wholly unfounded.” She said all the trust witnesses who were called had provided credible evidence while she had been ” evasive” when questioned by her. She downplayed the death of the patient describing it as ” a patient incident” which seemed to me to be a rather callous dismissal when you heard the facts about the death.

Winston Brown, Ms Holmes’ solicitor, in summing up her case placed great emphasis on the fact that she been the victim of constructive dismissal by being kept in the dark about the investigation into her grievances and the trust hiding behind Covid to avoid detailed questioning about how she was treated.

He pointed out despite Covid the trust did not suspend its policy of treating staff with dignity and compassion because of the Covid crisis. As a result he thought it was in breach of the code and therefore she should be compensated. He also raised why the tribunal had not heard from Thurdy Campbell, one of the managers involved

Thurdy Campbell: former manager of Ward 22

After the publication of my blog over the trust’s failed attempt to ban me from seeing Ms Holmes’ witness statement and the ” investigation” into the patient’s death I was contacted on Linked In by Thurdy Campbell myself. She blames the death of the patient on an unplanned reconfiguration of wards 22 and wards 23 just two days before the patient died

She told me: ” I was the manager of Ward 22 at the Lewisham  and Greenwich NHS Trust who reported patient safety concerns  (via clinical incident) and sent email to senior managers  regarding  the unplanned reconfiguration process of 15 May 2020 that led to that incident (I was blindsided of the  patient’s death until Francisca Holmes raised the incident with me sometime in 2021).

” I supported FH as the ward manager during her complaint  but was dismissed from office during the investigation procedures conducted at the Trust . I was subjected to unlawful disciplinary sanctioning after reporting. “

She goes on: “I have sent Fran the info on this incident this morning . They are lying. I was slapped with a conduct letter by the DDNG (Divisional Director of Nursing Governance) for raising concerns about this incident. It has nothing to do with staff shortage. There should be a shift log book detailing activities of that day. Mr Brown should request a copy of that booklet..”

This seems to throw new light on events that were never told to the tribunal. The judgement will be given Monday afternoon.

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