Revealed: The great public ignorance about your state pension

State pension banner when the new pension came into force in 2016

One of the key complaints made by the 3.6 million 50s born women is that they didn’t know about the six year delay in the rise of the pension age for women from 60 to 66 until it was too late. This along with direct discrimination against women caused by the absence of a level playing field with men for that generation of women to pay national insurance contributions is behind this long battle with the government.

Now a report published today and sent to me reveals that these 3.6 million women are by no means alone. It implies that the majority of people in the UK today have little knowledge or understanding of how the state pension system works. A research report from the Policy Institute of Kings College, London commissioned for Phoenix Insights, a think tank for a large savings company, reveals that many people have misconceptions about the system. When these are pointed out they are unhappy about the current level of the pension and are concerned about how vulnerable people can live.

The research is not based on mass questionnaires but by taking 100 people in London and Birmingham and giving them detailed information at workshops after receiving a talk from former Liberal Democrat pensions minister Steve Webb. This enabled them to put forward policy changes they would like the government to enact.

Steve Webb gave a presentation to the group

The biggest misconception comes from how people think they have built up their pension. Some, believe it or not, think they just get an automatic full pension, when they reach retirement age provided by the state. One said: ““I thought when you retire everyone is entitled to the pensions. I don’t know why…I thought this is what happens.”
 But the majority believe by paying national insurance contributions all their working lives they have built up their own personal pension pot which they are entitled to get when they retire. This is a complete lie. Their money is instead used to pay people already retired to get a pension.

People are not stupid about state pensions – just misled

People are not stupid in believing this because the way the scheme works makes it look like that. Your level of pension depends on your national insurance contributions and you don’t get anything until you have made ten years contributions and only a full pension after 35 years. Anybody who contributed to a private pension scheme. would think that because that is the way they work..

Rather worryingly nearly half the people thought they had a a basic knowledge of how the pension system works and were embarrassed when they realised they didn’t.

When all this had been explained to them, the report reveals people thought the present system did not deliver an adequate pension for everybody.

As the report says: “The study identified five main knowledge gaps covering most of the core elements of how the state pension system works: the number of years of National Insurance contributions needed to qualify for the full state pension, eligibility criteria, the value of payments, what the “triple lock” is, and how the state pension differs from workplace savings.”
 The people’s conclusion was that the state pension was inadequate for anybody to live on without being able to top it up with a workplace pension, a private pension or property assets. Some retirees among the 100 people said unsurprisingly that the cost of living crisis had made a big impact.

People also thought that vulnerable people needed more help -particularly those with health issues who could not work – and either the level of benefit should be higher or they should be able to draw a pension earlier than the official retirement age.

People had bought into the government’s argument that the retirement age should rise because people are living longer – even though at the moment longevity has stalled and started to fall in poorer areas.

Phoenix Insights said: ” When we talk about longevity, we are looking at a long term view of life expectancy in the context of comparing to previous generations. Long-term life expectancy improvements mean that the pensioner population is projected to increase by over 5 million, rising from over 12 million today to over 17 million by 2070 (DWP, 2023).”

I thought this report is rather damning of the failure of successive government to explain how the state pension works or so many people would not be so ignorant. And it might suit governments that this remains so – or it would create a groundswell for much higher pensions.

But it is also a damning indictment of the minority of people who try and blame the 50swomen for not realising about the pension changes that have left so many people in poverty. They may well be the very people -unless they are pension experts – who are ignorant themselves and get a shock when pension day dawns.

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50s women pensions: Will rival attempts to speed up compensation for the 3.6 million work?

Royal Courts of Justice

While I have been away there have been significant developments in the long battle to get justice for the 50swomen who lost tens of thousands of pounds through maladministration, discrimination and lack of communication over the six year rise in their pension age.

Like everything in this long tortured tale the developments have not been straight forward.

Basically two separate initiatives have been launched. WASPI after first going along the route of seeking justice for 50swomen through Rob Behrens the Parliamentary Ombudsman, suddenly turned on him threatening him with a judicial review and launching a crowdfunder to fight him which raised nearly £150,000.

Alternative Disputes Resolution

Backto60, as the only organisation that campaigns for full restitution for the women, launched a plan to call for an Alternative Disputes Resolution, to negotiate a settlement with Mel Stride, the secretary of state for works and pensions, to end this long running dispute which has angered so many women who feel cheated by the DWP. This is backed by 54 MPs, petitions that have attracted 87,000 signatures and a Parliamentary motion.

Both the initiatives I suspect followed the leaking of the Ombudsman’s first and second stage reports on the issue on this blog. Without them becoming public the 3.6 million women affected would not have known the full and frankly paltry proposals by the Ombudsman to solve this dispute. And I have not forgotten senior people from Waspi pressing me to remove the posts so the reports would remain part of a private discussion between them, the Ombudsman and selected MPs rather than allowing the 3.6 million victims the opportunity to read them. And the second one is still not published.

The reason that I suspect WASPI turned is that it was becoming clear that the compensation would be meagre and limited – the DWP could decide ( as they have following other Ombudsman’s reports) that only the six complainants would automatically get compensation of £1000 and some 600 will have to fight for it .It looked a far cry from the promise by Waspi’s chief spokesman, Angela Madden at last year’s Labour conference of between £10,000 and £20,000 for everybody. That is still a lot less for many people owed up to £50,000.

Angela Madden WASPI

Now developments have moved fast on this proposal. It is clear that WASPI, the Ombudsman and teams of lawyers from Bindman’s and Blackstone Chambers have come to a compromise which ended up in the high court last week. Reading the order from Judge Kirsty Brimelow it is clear that parts of the Ombudsman’s second stage report are quashed. These deal with the latter part of the report which rejected any financial compensation for women whose well being and life choices were affected by the delay and did not acknowledge the impact of the DWP pausing sending out letters to women.

The section was admitted by the Ombudsman to have been legally flawed by not taking everything into account.

Crowdfunder page

Since then WASPI have issued on their Crowdfunder page a series of ten conditions which ,it says, the Ombudsman should fulfill.

“WASPI will not be passively waiting for its outcome. At each stage we will be pressing the Ombudsman not only to complete his investigation in a way that is as rapid as possible but also thorough and fair. We will also be raising concerns about this with MPs, particularly those who sit on the Public Administration and Constitutional Affairs Committee (PACAC) which oversees the Ombudsman’s work. And we will turn to our lawyers for their expert input when responding to the Ombudsman’s draft reports and if we have concerns his investigation may be derailed again.”

The Ombudsman has been more cautious. He has agreed that he will show Waspi and the complainants his proposed changes and accept comments before finally presenting his report to Parliament.

A spokesperson committed them to looking at the report again adding” We don’t currently have a timeline, but we want to resolve the investigation as swiftly as possible, so any mechanism for remedy can be implemented for those affected.”

Now while this is happening Back to 60 pursued a different tack. The key issue for them has been the People’s Tribunal which looked into the plight of the 50swomen under the UN Convention on the Elimination of Discrimination against Women (CEDAW) Tribunal held last year and the judgement given by Judge Jocelynne Scutt which ruled that the women had suffered both maladministration and discrimination.

Jocelynne Scutt

Some critics have tried to say the tribunal and the report are irrelevant because they have no standing. Given that the deputy chair of CEDAW in Geneva gave evidence to it and the judge was one of Australia’s first discrimination commissioners, such criticism seems rather ridiculous. to put it mildly.

The judge took a strong view that Parliament had a moral duty to this. “Government and Parliament have a responsibility to face up to and acknowledge the grave wrong done. There is no room for obfuscation or quibbling. Historic discrimination requires relief. There is a moral imperative to right this wrong. The law is on the side of 1950s women.”

Sir George Howarth

Sir George Howarth, Labour MP for Knowsley, who chairs the Alternative Disputes Resolution project has already written to Mel Stride, asking to come to a meeting. The organisers have also invited Waspi who have not replied.

What is missing is what the DWP will do. It has registered as an interested party to the proceedings over the ombudsman’s report but did not send lawyers to the hearing last week.

Any question to ministers on these developments is met with the answer that it is ” neutral” and would not comment because of the legal proceedings.

This is not surprising , the DWP can’t commit to implementing the Ombudsman’s findings if it doesn’t know what they are. The proper procedure will be after the final report is published.

Will these initiatives work?

The stumbling block for Waspi is that the Ombudsman cannot compel the DWP to accept his findings – even if he does everything Waspi wants. This is one reason why legislation needs updating to strengthen his power which the government is reluctant to do.

The disputes procedure cannot get off the ground without the DWP agreeing to come either.

We could be left with a stalemate with the DWP playing one side against the other and sadly it will still mean women will not get the compensation they badly need. Difficult and confusing times lie ahead.

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The growing scandal of the multi billion pound payments owed to pensioners and claimants by the DWP

Readers of my blog will be familiar with the scandalous story of the billions owed to 50s born women who both suffered maladministration and direct discrimination over the raising of the pension age from 60 to 66.

But what has emerged over the past year appears to show that this is part of a pattern where pensioners and disabled people are frankly swindled out of their money by the incompetence, maladministration and meanness of top management and politicians who run the Department for Work and Pensions.

Far from the 50swomen being an isolated case where mistakes were made those at the top of the DWP administration appear to have a playbook to deprive people of their rightful pensions and benefits, especially if they happen to be women. Nearly all the cases hit women much worse than men and as I have highlighted before – men have had privileges denied to women – such as the long running auto enrolment scheme that allowed men to have their national insurance contributions paid by the state from 60 to 65 while denying women any such privileges.

One of the worse cases which saved the state billions was a decision not to pay out extra pensions to people whose firms had contracted them out of Serps – an old style second pension- so they lost out of a Guaranteed Minimum Pension still payable in the public sector. A lot will have been women

The blog I wrote on this – despite being fiendishly complicated to explain- attracted over 15,000 hits – yet only two people got any compensation as the DWP made it difficult to claim.

Time to sign this petition

Christopher Thompson, a retired expert on this, has put up a petition to Parliament to protest about this and restore the indexation, but sadly only 311 people have signed. If everybody who read the blog signed it it would force the government to have to explain to Parliament why they did it. So please sign if you can.

Then there was the case of 237,000 pensioners – again a lot of them women – cheated out of £1.46 billion from their pensions – by miscalculations by the ministry raised by former pensions minister, Sir Steve Webb. The department is slowly trying reimburse them – some have decades of extra pension owed -but it will take at least to 2024 before it is completed.

Now Sir Steve has found another scandal which only affects women who should have received credits for looking after children from the late 70s. He has launched a campaign Mothers Missing Millions to try and get women’s pensions raised to make up the money – in one case a women was not credited with 14 years contributions.

And you have to add the scandal of the 118,000 disabled people put on a lower rather than benefit rate where the ministry has declined to compensate them – only giving money to the one person who complained to the Parliamentary Ombudsman. Even the Ombudsman has been silenced by the ministry who refuse to budge on this issue -leaving him appealling to MPs for help.

Time for an inquiry into the running of the DWP

What I am saying here is if you put all these cases together it is quite clear there is a pattern of underpayment and maladministration where the department do their best to avoid doing anything about it. It is without doubt discriminatory against women and suggests that ministers don’t want to pay them.

It is time women pressed all MPs to take up these issues. There is a strong case for an inquiry into the running of the DWP – there are too many cases for this to be just a coincidence.

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My blog tops 300,000 hits in 2022 – a year of frustration for pension campaigners and whistleblowers

Happy New Year. Last year My WordPress blog reached 304,297 hits with 218,257 unique visitors – compared to 286,840 hits and 203,099 visitors the previous year.

This figures does not include hits on my Facebook and Linked In sites which means the numbers are actually much higher though more difficult to exactly measure. Nor does this include my articles on Whitehall and Westminster for Byline Times. Byline Times is worth subscribing to for all the other independent journos who contribute to it.

Thanks to everybody who chose to read my stories and special thanks to those who kindly donated to my site. Last year I raised some £5600 via WordPress plus another £1600 through Paypal before charges.

The two campaigns I run on this site – the demand for full restitution for the 3.6 million women who lost out when the pensions age was raised from 60 to 66 – and valiant whistleblowers fighting for justice in the NHS and at the nuclear facility in Sellafield – attracted the most interest.

The Department for Work and Pensions emerged as the most hated ministry by pensioners and benefit claimants.

DWP most hated ministry

The biggest hit on the site was not from my campaign for the #50swomen but from the blog exposing the millions of people who have been swindled by the DWP out of a Guaranteed Minimum Pension. Here I was helped out by a retired expert on the issue Christopher Thompson who has tirelessly pressed ministers and the Commons DWP committee to do something about it. This attracted 15,281 hits.

Four blogs on the 50swomen campaign attracted over 10,000 hits – the highest being my report of the WASPI meeting at the Labour Party Conference which attracted 12,405. My report on the proposed remedies for the women by the Parliamentary Ombudsman which I and many women see as a betrayal attracted 10,054 hits. An opportunity to download the summary of the changes attracted 4,400 people to do so – adding a little to more transparency given only a selected few were supposed to see it.

Dr Day case was followed across the world

On the the whistleblower front I decided to do a daily report on the Dr Chris Day case – the appalling story of a junior doctor who lost his training place because he tried to expose patient safety dangers at an intensive care unit at Woolwich Hospital where two patients had already died. This was really old fashioned journalism when people used to cover courts regularly – in this case an employment tribunal – making the proceedings publicly accountable. It paid off not only with a big following of the blog here but thousands of people followed it on Linked In including doctors from Denmark, Australia, New Zealand, the US, Canada and Brazil. He lost the tribunal despite the health trust destroying 50,000 emails relating to its case that should have been examined by the tribunal. But the good news is that the British Medical Association is backing his appeal.

There is similar interest -including internationally – in the tribunal case of Alison McDermott who was commissioned by Sellafield to review its human resources policies and found appalling shortcomings and also in India and the UK in the fight by Dr Usha Prasad, the former cardiologist at the Epsom and St Helier University Trust, who was sacked after refusing to change a report on an ” avoidable death” there that should have been reported to the coroner. My thanks to two retired cardiologists, Dr David Ward and Jane Somerville for their help on these cases.

Whistleblower cases call into question the employment tribunal system

These cases have thrown up serious questions about the competence and bias of employment judges and called in question the entire running of the employment tribunal system and its failure to keep records of cases. I am now beginning to be inundated with dissatisfied people who feel they have been cheated by going to an employment tribunal.

This year has been a frustrating year for whistleblowers and for women seeking a just solution to maladministration and direct discrimination over the raising of the pension age. But there is no reason to stop reporting this – though I will be taking a long break at the beginning of this year only to come back reinvigorated.

One final point. A very small minority of people are trying to put up comments on this blog using false names from fake email addresses. I see some national newspapers are no longer going to put up comments on the web from people who don’t declare who they are. So from this year I will no longer carry comments from people who do this.

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Exclusive Fresh Update: Betrayal – Parliamentary Ombudsman dumps on 3.6 million 50s born women

Rob Behrens -Parliamentary Ombudsman

Leaked document now published says nearly all not to get one penny compensation – despite his finding of partial maladministration – and WASPI appears to have covered this up

For those who want to see the full document or the few doubters that this can be true – you can read the document here [ google docs] or see below.

Fresh Update: MPs on the Commons Public Administration and Constitutional Affairs Committee have taken up this story by writing to Rob Behrens asking for an explanation of the proposed remedy that has been sent to six complainants. Read the letter in full here.

The letter from Tory MP William Wragg, the chair, reads: ” We have received reports that women affected by the changes are expected to receive minimal, if any, financial compensation

“I would therefore be grateful if you could clarify:

  • whether any decisions around financial remedies have been taken or communicated
    to those
    affected;
  • whether there have been any changes in the expected timeline for the final report;
    and
  • whether there have been any changes in who will be eligible for compensation.”

In what must be the biggest betrayal of complainants since the Ombudsman was set up by Harold Wilson in 1967 Rob Behrens has put out proposals to deprive the vast majority of 1950s born women from any compensation for the maladministration suffered by being not personally informed about the rise in the pension age from 60 to 66.

The six people who complained will get £1000 each and another 600 who complained to the Ombudsman could get the money if the Department for Work and Pensions deign to pay them which on its present record seems unlikely. For the rest there is nothing.

This proposal is a far cry from the promise made by Angela Madden, the leading figure from Waspi, who told a fringe meeting at the Labour Party conference in September that payments of £10,000 to £20,000 each were a possibility for women who had missed out. See here. She has continually urged people to rely on the Ombudsman to sort this out – though recently has suggested a direct approach to the DWP to get a fair settlement because of the numbers of women dying.

A big emphasis has been highlighted by Waspi on making sensible demands and not going for full restitution – now on the basis of direct discrimination- as pushed by Backto60 and now by former judge Jocelynne Scutt, in her report.

Well this is the provisional settlement Waspi has got and it has not been worth the wait. Confidential proposals, seen by these blog, reveal this betrayal. It reads:

The Ombudsman’s proposed remedy -guaranteed £1000 offer to six people

“Our provisional view about remedy is that DWP should:

• publicly acknowledge maladministration in its communication about changes to State Pension age resulting from the 1995 Pensions Act and maladministration in its complaint handling

• publicly apologise for the impact that maladministration has had on the sample complainants and others similarly affected

* pay each sample complainant £1000 compensation for the injustice they have suffered

• establish and fund a compensation scheme to provide equivalent compensation [ie £1000] to anyone else who has suffered the same injustice as the sample complaints because of maladministration in its communication about State Pension age and its complaint handling

• provide an adequate and proportionate financial remedy to anyone who can evidence they suffered financial loss because they lost opportunities to make different decisions due to maladministration in DWP’s communication about State Pension age

• provide an adequate and proportionate financial remedy to anyone who can evidence they lost opportunities to add qualifying years to their National Insurance record because of DWP’s maladministration in not adequately using research and feedback about people’s understanding of the new State Pension to improve its service and performance.”

Now there are a barrel load of problems in this settlement. There also appears to be some level of deceit over recent pronouncements by the PHSO to Parliament and Waspi to the Daily Express and the Independent. First the proposed settlement. To get even this measly £1000 some 3.6 million 50s women have to both prove they didn’t get a letter and prove they lost opportunities to take different decision or lost out to pay in expensive sums to the DWP to build up their pension. Many of these women who were on the breadline would not have had the thousands of pounds of cash to do this.

Joanna Wallace destroyed all the complaining letters from 50swomen

Secondly very simply how do you prove you didn’t get a letter? The DWP has said it has no records and DWP’s so called Independent Case Examiner, Joanna Wallace, as I reported earlier -see here – has conveniently destroyed loads of letters she received complaining about this issue after being cleared of maladministration by the Parliamentary Ombudsman. It is almost as though there have been deliberate moves to make sure no evidence was available in advance of the Ombudsman’s decision.

I also found it extraordinary that the Ombudsman has put forward a remedy so quickly after being quizzed by MPs on the Commons Public Administration and Constitutional Affairs Committee last month. At the time – see my blog here – Amanda Amroliwala, chief executive of the Parliamentary Ombudsman, was closely questioned by MPs about the 50swomen investigation and said it could take until March before the full investigation and remedy were published.

To give her the benefit of the doubt perhaps she was so taken aback by the questioning from MPs she may have speeded it up. More suspicious minds might suggest she daren’t tell them what the Ombudsman had in mind because it would create a furore. The only public announcement by the PHSO since then has been it has completed stage 2 of the investigation but still has no remedy in mind.

Angela Madden, chair of Waspi, showcasing her Jubilee Pin for going “the extra mile to improve the lives of others”. Pic credit:Waspi

The other extraordinary behaviour has been by WASPI. An article in the Daily Express on Friday quotes WASPI saying this.

Angela Madden, chair of WASPI, said: “These latest findings confirm the previous conclusion of the Ombudsman that maladministration took place at the Department for Work and Pensions. “But nearly 18 months after the Ombudsman’s first report, we are still waiting for his conclusions on a remedy.  This is becoming a lengthy examination of the blindingly obvious.”

Now by then people had been informed of the proposed remedy. Perhaps Angela Madden didn’t know. or perhaps she didn’t want anyone else to know because it is obviously too embarrassing for their campaign.

The Parliamentary Ombudsman’s press office said they were unable to comment was the investigation was on going.

But John McDonnell, Labour’s former shadow chancellor and a member of the Public Administration and Constitutional Affairs Committee, said: ” This offer is completely unacceptable. I shall be raising it immediately with the PACAC committee”. As Shadow Chancellor he had offered a £58 billion settlement over five years. I await a response from WASPI.

In the meantime Rob Behrens, the Ombudsman, according to his posts on Linked In has been literally glad handing with President Zelensky in Kiev at a special Europe wide human rights conference. Someone ought to ask him about the human rights of the 3.6 million 50s women who will now be cheated by him out of any decent settlement. The DWP must be cheering him on.

As a matter of the interest the pension age for women in Ukraine is 60 – six years below the current age in the UK. See this link.

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Parliamentary Ombudsman’s plea to MPs to summon the DWP and the Environment Agency for failing to compensate people

Amanda Amroliwala chief executive of the PHSO

Rob Behrens, the Parliamentary Ombudsman, has asked the Commons Public Administration and Constitutional Affairs Committee (PACAC) to intervene on his behalf and summon the heads of the Department for Work and Pensions and the Environment Agency to appear before them to explain why they are ignoring his findings and refusing to compensate people.

The plea came during a hearing of the committee last week to examine the organisation’s progress and future plans to handle complaints. The committee also heard how the Ombudsman was hamstrung by the failure of the Cabinet Office to pass new legislation to give him greater powers and the latest progress in the 50swomen maladministration claim. More about this below. All these issues highlight weaknesses I have raised in previous blogs.

The DWP case involves 118,000 disabled people who suffered from years of benefit maladminstration . I wrote about this in August- see here. The complaint came from Ms U – via the London borough of Greenwich welfare rights office- who was put in the wrong lower category of the employment support allowance despite being in very poor physical and mental health with little or no savings The Ombudsman ordered the Department to pay her £7500 compensation and five years of arrears totalling £19,832.55 plus interest.

A National Audit Office investigation found that 118,000 people were in the same boat and should have been compensated alongside her following the Ombudsman’s ruling. But the DWP decided only to pay her and ignored everyone else. The pay out would have run to millions of pounds and the DWP decided it would ignore the Ombudsman because legally they can.

The second case involves one family but it is one of the most egregious cases I have heard in Whitehall. The case has been going on for 12 years and involves admitted maladministration by the Environment Agency over the issue of a water licence for a micro hydro project in Bradford on Avon, Wiltshire. The Earl family who renovated a tumbledown watermill to use for the scheme was supposed to receive substantial compensation decided by an independent assessor appointed by the Environment Agency. who bungled their case. The money owing could amount to £3m as interest has piled up and the EA has refused to follow through the Ombudsman’s finding for years.

John McDonnell MP

MPs also raised the issue of the Ombudsman’s lack of powers. John McDonnell, the former shadow chancellor and a Labour member of the committee, has tabled a question to the Cabinet Office asking why they have not introduced legislation to do this. The issue is raised in an earlier blog here.

Mr McDonnell asked Robert Behrens:”Can you explain the practical implications of the Government’s lack of support for legislative reform? How does that hold you back from adhering to the Venice principles, which the Government have signed up to ?”

He told him: “Two of my counterparts have the power of own-initiative investigation. In cases like Windrush, the maternity scandal in hospitals or the issues with mental health, we could go out and look at an issue without it being complained about. We could resolve that issue before it went to a long-standing independent or public inquiry. The peer review panel said that other ombudsman schemes in Europe use that and have used it in Covid to good effect.”

He went on: “If you have 16 public service ombudsmen in the United Kingdom, it means that people do not know where to go. It means the profile of my office and other offices is lower than it would otherwise be. That is not satisfactory in terms of being the only organisation in the public service that provides redress free of charge to citizens. That is very important.”

He added that he saw no reason why a government could not introduce a bill to do all this straight after the next general election.

MPs Question chief executive on 50swomen pension investigation

Amanda Amroliwala, chief executive of the Parliamentary Ombudsman, was closely questioned by three MPs, Ronnie Cowan, SNP, John McDonnell and Lloyd Russell-Moyle, both Labour, on the maladministration complaints over the delay in paying 3.6 million 1950s born women.

On Stage 2 of the report, which has already been leaked on this website see here, she said: “We have not
finalised that stage of the report yet. We are in the process of receiving and analysing the very extensive comments that we have had from the Department and from the complainants who have brought the complaints to us”

RONNIE Cowan, SNP MP for Inverclyde

Under further questioning she added: “We are looking at how those will need to change the
provisional views that are not yet public but that some individuals have had sight of. We will do that as soon as possible.” She would not commit a date for this report and the proposed remedy will be published except ” hopefully” between January and March next year. She was also quizzed on the level of compensation. Ronnie Cowan pointed out it could be anything from nothing to £10,000 but if it was maladministration only the top level was much less than £10,000 .She would not be drawn on how much this is likely to be.

John McDonnell reflected the frustration among MPs about the long delay in the Ombudsman producing a final report. “You can understand the scale of interest and concern there is amongst Members of Parliament. You will have seen that from the early-day motions. There is not an MP without a constituent who has been affected. The concern that people have is because of the age of many of our constituents. Some of them have already passed away. Others may not be here to receive any form of redress, if we delay beyond the next quarter of next year.”

There is another elephant in the room that was not discussed. If the DWP is refusing to pay 118,000 benefit claimants their compensation, why should they pay any of the 3.6 million 50swomen a penny beyond the six test cases who complained?

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Updated Direct Discrimination: Former Judge Jocelynne Scutt’s report published on the 50swomen pension delay

Former judge Jocelynne Scutt today published her full report on the plight of 1950s women who have waited up to six years to get their delayed pension. As expected it provides copious arguments why the women have been cheated, why the 50swomen were the first group targeted and contains some heart rending cases. You can download the report here. It is a large file as the report runs to 155 pages including appendices.

Here is the entire speech by Jocelynne Scutt to MPs in Parliament this week. This explains the logic of her argument.

The full speech from Jocelynne Scutt to MPs

Some 3.8 million women suffered direct discrimination by the Tory government’s decision in 1995 to raise the pension age, of women to 65 and then 66, MPs and peers will be told at a briefing in Parliament today.

This is the main finding of a big report by Jocelynne Scutt, a former Australian judge who served on the Fiji bench and was Tasmania’s first Anti Discrimination Commissioner. She now teaches law at the University of Buckingham and is a member of both the Australian Labor Party and the British Labour Party and is a Labour councillor in Cambridge.

Her report followed a hearing by the CEDAWinLAW People’s Tribunal last July which specifically looked into the plight of 50sborn women where some of the women and Dr Elgun Safarov, vice chair of the UN Convention for the elimination of all forms of discrimination against women and girls (CEDAW) from Geneva, gave evidence. The UN committee is currently challenging the UK government to explain its failure to write the convention into UK law some 36 years after Margaret Thatcher ratified it.

The ruling in the report to be published in due course is much tougher than the case put forward by two members of BackTo60 in the court hearings following the judicial review. Then lawyers argued that the women had suffered indirect discrimination as their opportunities to pay contributions into the National Insurance fund, among other issues, to qualify for a full pension were not equal with men.

Jocelynne Scutt argues that this was not indirect discrimination but direct discrimination of a specific group of women who had been singled out to wait for their pension while everyone else was unaffected. It has also to be taken into account that 9.8 million men over 60 who decided not to claim unemployment benefit were given free auto-credits which ensured that nearly all got a full pension for life. It was going to be offered to women until 2018 but that idea was swiftly scrapped.

Every one of these women – many who have worked since the age of 15 as well as bringing up a family- was promised by the government when they started work that they could retire at 60 and planned to do so. And given the Department for Work and Pensions told the courts that it was not obliged under the 1995 Act to tell them personally this had changed – this only came in when men were affected by a rise in their retirement age.

Jocelynne Scutt has already delivered the report to Rishi Sunak at Downing Street. She argues that 50s women were treated unfavourably from the start. The 1995 decision did not affect any women born in the 1940s, targeted the 1950s women while those born in 1960s and 1970s onwards had much longer to adjust. The Parliamentary Ombudsman’s report agrees there was partial maladministration in that 50s women were not properly informed. In fact hardly anyone was properly informed until it all changed with men and women facing a rise in their pension age to 66.

Full restitution must be honoured – Jocelynne Scutt

Jocelynne Scutt says “Government and Parliament have a responsibility to face up to and acknowledge the grave wrong done. There is no room for obfuscation or quibbling. Historical discrimination requires relief. There is a moral imperative to right this wrong. The law is on the side of the 1950s-born women. 1950sborn women alone are the group targeted. This is a debt of law and honour. Full restitution is the only proper legal, ethical and moral outcome. Full restitution must be honoured.

The briefing is in the House of Commons at 2.0pm today.

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Cheated Again! MPs blast Department for Work and Pensions for not acting fast enough to reimburse £1.46 billion to pensioners

The DWP is attacked today by MPs on the powerful Commons Public Accounts Committee for not having a credible plan to reimburse hundred of thousands of pensioners who have been shortchanged billions of pounds in pension payments.

The scheme is the only programme where the DWP admits it has made gigantic mistakes by underpaying pensioners and is committed to return the money owed to them. It is obvious at the moment that ministers and civil servants have no intention of reimbursing people who have been denied a guaranteed minimum pension when they were contracted out by their employer.

Nor do they appear to be remotely interested in compensating the 1950s women who lost six years of their pensions despite it being clear that the Parliamentary Ombudsman, Robert Behrens, has found maladministration in not telling the women properly about it, let alone even considering whether women were unfairly discriminated by the decision. The fact that not a single minister has talked to anybody about 50swomen since 2016 speaks volumes.

What is clear from a report by the MPs ( which also tackles benefit fraud) is that they are distinctly unimpressed by the DWP’s handling of this despite assurances from Peter Schofield, the permanent secretary, at the department during a committee hearing earlier this year.

Peter Schofield Pic credit: gov.uk

The Department’s efforts to correct the systemic underpayment of State Pension are too slow to meaningfully put things right. The Department now estimates that 237,000 pensioners have been underpaid a total of £1.46 billion in their State Pension.
“Despite these underpayments going back as far as 1985, the Department’s overall exercise to correct this issue is delayed from the end of 2023 to the end of 2024. The Department cannot be certain that its plan to deliver the exercise on schedule is achievable, as it is dependent on assumptions around recruitment, retraining, and automation.

“We are not convinced that the Department has done enough to ensure its communications to potentially affected pensioners are sufficiently clear. We are concerned that this may leave many pensioners lacking reassurance that they will receive meaningful and timely redress.

We remain unconvinced about the DWP – MPs.

“The Department does not yet know the full extent of the underpayment relating to Home Responsibilities Protection, and it is dependent on HMRC to evaluate the impact of these underpayments on pensioners. The Department cannot be certain that it has identified all the underpayments implied by the results of its annual measurement exercise. Overall, we remain unconvinced that the Department’s control systems are adequate to detect further underpayments before they build up into major issues in future.”
Sounds familiar. Anyone trying to ring the department already knows what lousy communicators the ministry is- that is, if you can get through to them..

And it looks like there is worse to come. The report said:

“The NAO [National Audit Office] reported that the Department cannot rule out that there may be further groups of pensioners, as yet unidentified, that have been affected by a historic underpayment.
It concluded that this was in large part because the Department had not set out plans to revise its control processes for State Pension cases to ensure that underpayments are detected and recorded at the point of payment.”

Yet again through delays and failure to get a grip pensioners are being cheated of their rightful dues and many may die before they receive them. Is there no part of the DWP that can function correctly?

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Delivered to Downing Street: Jocelynne Scutt’s tribunal report on the horrors facing #50swomen who faced delayed pensions

Jocelynne Scutt, president of the Convention for Ending all Discrimination Against Women (CEDAW) Tribunal, yesterday delivered her report on the plight of 50s born women to Rishi Sunak, the new Prime Minister, at Downing Street.

The report, to be officially published at the end of this month, is the latest move to press for full restitution for the women who had to wait 6 years to get their pension. It is timely reminder to the government which is about implement big tax rises and spending cuts that this issue will not go away for the 3.6 million people who lost out.

Jocelynne Scutt, President of the CEDAW Tribunal; Janet Chapman, Ian Byrne’s Parliamentary Assistant, and Ian Byrne, Labour MP for Liverpool, West Derby, who tabled a Parliamentary motion call for full restitution, pictured outside Parliament

Jocelynne Scutt gave a speech outlining the main issues and Ian Byrne wholeheartedly backing the campaign. See it on a video here.

Ian Byrne’s Parliamentary motion now has 75 signatures from MPs. The latest MPs to sign include more Labour MPs such as Qureshi Yasmin, Bolton, South East; Karl Turner, Kingston-upon-Hull, East: Dan Jarvis, Barnsley Central; and Khalid Mahmood, Birmingham, Perry Barr and Clive Betts, Sheffield South East.

Liberal Democrat transport spokesperson, Wera Hobhouse and MP for Bath is the first member of the party to sign.

The issue is very popular in Northern Ireland with all MPs in the Democratic Unionist Party signing plus a member from Social Democrat Labour Party and the Alliance. Eight MPs from Scottish National Party have signed and two from Alba Party. There are also a number of ex Labour MPs now Independents have signed, the latest being Dr Rupa Huq, MP for Ealing Central and South Acton.

It is noticeable that not a single Conservative MP has signed the new motion though many signed the motion in the last Parliament calling for full restitution.

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Pension Justice stalemate: WASPI and Backto60 step up rival campaigns just as the new Chancellor Jeremy Hunt plans new spending cuts

Jeremy Hunt, the new chancellor of the Exchequer

And a Parliamentary Petition is laid to change another pension injustice affecting millions

The chaotic and collapsing government of Liz Truss is facing rival demands to settle the long running dispute affecting 3.6 million 1950s born women demanding compensation for maladministration and inequality over the six year delay in paying their pension.

Ian Byrne, the Labour MP for Liverpool, West Derby, has tabled a motion supporting Backto60’s demand for full restitution of the lost money – up to £50,000 in some cases- payable through a special temporary Parliamentary measure – to avoid changing the 1995 Pensions Act which set the higher retirement age for women.

Ian Byrne MP

Some 35 MPs have backed him including the former Labour shadow chancellor, John McDonnell, who got Labour to back a £58 billion compensation package in the 2019 election campaign; former Labour leader, Jeremy Corbyn and host of other Labour MPs, including Ian Lavery, Tony Lloyd, Mike Amesbury, Richard Burgon and Clive Lewis. It is also supported by Alison Thewlis, the SNP Treasury spokesperson and Chris Stephens, SNP Fair Work and Employment spokesman. Two members of the Democratic Unionist Party, Jim Shannon and Gregory Campbell, also backed the motion. The full list is here.

Chloe Smith, work and pensions secretary

The initiative from Waspi involves getting its members to send a template letter to their MP asking them to back their version of compensation for 50s women. For avoidance of any doubt here is the full text which would be sent to Chloe Smith, the new work and pensions secretary.

Chloe Smith MP

Secretary of State

Department for Work and Pensions

Caxton House

Tothill St

London, SW1H 9NA

XX October 2022

Congratulations on your appointment as Secretary of State!

I write in the hope that you may be able to ‘reset’ the government’s relationship with the Women Against State Pension Inequality (WASPI) campaign, whom I met during the Summer Recess.

Parliamentary answers (see UIN14559) confirm that no Minister in your department has met the campaign since 2016, which is something I am hoping that you and colleagues will be prepared to put right.

As you will know, last year the Parliamentary and Health Service Ombudsman has found that the Department was guilty of maladministration, in failing to communicate significant changes to the State Pension Age, which were legislated for in 1995.  Specifically, the PHSO has concluded “the opportunity that additional notice would have given them to adjust their retirement plans was lost…DWP failed to take adequate account of the need for targeted and individually tailored information… Despite having identified there was more it could do, it failed to provide the public with as full information as possible.

While the PHSO is continuing to investigate the harm caused to women born in the 1950s, as a result of this maladministration, CEO Amanda Amroliwala has also made clear that the government need not wait for further reports before making an offer of compensation.  In a letter to our parliamentary colleague, Andrew Gwynne, she said, “We must now consider the impact of these failings on the women affected and what recommendations may be needed to remedy any associated injustice. We have suggested to the Department for Work and Pensions that they consider being proactive in this respect”.

Meanwhile, WASPI have recently commissioned research which establishes that, by the end of this year, 220,000 women will have died waiting for compensation since their campaign began in 2015.  Sadly, another woman dies every 14 minutes.

I have been struck during my conversations with the campaigners that they are therefore extremely pragmatic about achieving a resolution quickly.  They are not looking for a long fight with the government, preferring to accept a fair, fast one-off sum for those whose retirements have been devastated by mistakes made at DWP.  Specifically, they are not looking to receive ‘lost’ pension amounts, but rather to be compensated for the maladministration at DWP, which caused them to take decisions they might not otherwise have taken, had they been given proper notice of changes to the law.  Quite sensibly, they are suggesting higher levels of compensation for those given the shortest notice of the longest delay to receipt of their State Pension.

They have been through four stages of complaint at DWP and now face two further stages of the PHSO process.  All the while more of the women affected die waiting, so they are keen to see the proactivity suggested by the PHSO from your department.

Would you prepared to meet with me and with Angela Madden, the Chair of the campaign, together – both so that you can understand the (surprisingly reasonable and pragmatic) position of the campaign, and that they can hear directly from you?

While both they and I recognise that you could not make immediate commitments in any such meeting, I do believe it would be helpful to open a dialogue now rather than have the group getting more and more frustrated that government will not talk to them.  The PHSO’s ongoing investigation is not a reason to postpone discussion, since the substance of maladministration has already been confirmed.

At some point, government (of whichever political stripe) is going to be required by the Ombudsman to make an offer of compensation, so it makes sense to begin the conversation now rather than brooking further delay, during which time – sadly – more and more of the affected women will pass away.

WASPI want compensation for maladministration and nothing for restitution

The letter is a massive reduction on the demands made by the MPs. For a start they want NO rather than FULL restitution for the up to £50,000 lost by 3.6million pensioners. Instead they want an unspecified payment before the Ombudsman decides what level of compensation for maladministration. There is no mention of the £10,000 to £20,000 a head compensation promised by Angela Madden to the 50 people attending the Labour Party fringe meeting last month.

There also is a misconception that the Department for Work and Pensions is required by the Ombudsman to meet them after he has issued his report. This is not true the Ombudsman has no power to require anybody to follow his decisions – as has been shown ( see below) in another case where millions of pensioners have been cheated out of a Guaranteed Minimum Pension also promised in the 1990s.

Finally the letter speaking for the 3.6 million people say they are “reasonable and extremely pragmatic people” quite happy to accept a fast buck settlement of few quid to end this dispute. This is not reflected in the comments I receive on this site.. People are livid, angry, despairing of politicians and feel deliberately cheated by the Establishment of what they see rightly as their dues. They are fed up about being thought to be a soft touch just because they are older women. They are prepared to take on the government and refuse to vote for any politician determined to deprive them of their lost pensions.

New petition on Guaranteed Minimum Pensions

Meanwhile a Parliamentary petition has been tabled by Chris Thompson, a retired pensions expert, to restore indexation for a guaranteed minimum state pension for people outside the public sector.

“I want the Government to change the law to reinstate uprating of state pensions in respect of contracted out occupational pensions known as Guaranteed Minimum Pensions (GMP).

“I believe it is not fair that the DWP ceased to uprate state pensions in respect of certain pension entitlements when the new state pension was introduced. I believe this with done without adequate consultation or notice, and should be reversed. “Sign this petition

This followed a victory for two people after they complained of maladministration ( sounds familiar) by the DWP in not informing them of the change depriving them of indexation when the new pension came into force. The Ombudsman laid down what the DWP should to inform people of their rights, but the DWP has not followed this through properly and refused to engaged with anyone. Over a lifetime this could be worth thousands of pounds of lost pensions – and I urge 50swomen to sign this to put more pressure on the DWP. You might be entitled to extra compensation as well as your claim for your lost pensions.

Finally I don’t like to be the harbinger of bad news -but the total disaster of Liz Truss’s government – means we are now going to be faced with a further two years of austerity after she wrecked the British economy.

Sadly this will mean that the government will be extremely reluctant to compensate other people on top of subsidising people’s energy bills and introducing measures to balance the books. I see Angela Madden has managed to get a meeting with former Tory leadership candidate Penny Mordaunt, the current leader of the Commons, who appears to be involved in a plot to topple Truss with Rishi Sunak. The trouble is it is the DWP who are the ministry who will decide this – and they have just been asked by Jeremy Hunt to impose more cuts on top of long term savings to sack 91,000 civil servants across Whitehall. I can’t see them having any interest in settling this at the moment.

One bright spot will be a report by Australian judge Jocelynne Scutt is expected to pull together all the injustices in this case following the tribunal earlier this year. The report is imminent.

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