
The Parliamentary Ombudsman’s Office today published two reports into the Charity Commission’s handling of separate sexual abuse cases following Parliament’s rare privilege decision last week – see my report here – to compel Paula Sussex, the Parliamentary Ombudsman, to release them in the face of the Commission starting legal action to stop or delay publication.
Both reports highlight the failure of the Charity Commission to implement some of its findings and the total dissatisfaction of the two complainants – Lara Hall, 37 and Damian Murray, who is 66. Both decided to waive their anonymity. I will be publishing a separate follow up story on Mr Murray’s case after he contacted me – particularly after the local media failed to cover it. It is a truly shocking story.
The two cases are different. Lara Hall’s case involves the sexual exploitation by a trustee of a UK charity where she acted as a whistleblower.
Damian Murray’s case involved historic sexual child abuse by a prominent figure in the local community which was concealed by the charity and the college where he worked.
Lara said:
“The Charity Commission’s repeated failures have caused me profound pain and ongoing injustice. Instead of holding a trustee to account for appalling sexual exploitation, it questioned my experience and forced me to relive my worst trauma. How can survivors feel safe reporting abuse if they think they will be treated like I have?
“By trying to block Parliament from seeing the reports, the Commission attempted to avoid scrutiny – striking at the heart of accountability in our democracy. Even now, it refuses to accept responsibility or act to put things right.
“It is my hope that by bringing the reports to Parliament’s attention action will finally be taken. The Commission must urgently address safeguarding to protect vulnerable people. Right now, it is failing in its core duty.
“It is time for change, oversight, and accountability within the Charity Sector so what happened to me is never repeated. I call on Parliament to hold the Commission to account and restore public trust. People deserve to feel safe approaching charities, and they deserve a regulator that takes safeguarding seriously
Damian Murray said:“For over seven years the Charity Commission has refused to act upon my complaint about the concealment of child sexual abuse.
“The Charity Commission has doggedly resisted all efforts by me, and latterly the Parliamentary Ombudsman, to encourage it properly or promptly to discharge its statutory responsibilities, choosing rather to shield the charity and its Trustees from scrutiny and accountability.
“After much unnecessary time incurred due to this resistance, the Ombudsman’s report has now been laid in Parliament. I trust now that politicians will hold the Commission to account, where I as an ordinary UK citizen failed.
“By stark contrast with the Commission, I very much appreciate the careful, professional and empathetic way that the Ombudsman’s team have dealt with me and with the complex and consequential concerns I have raised.”
Parliamentary and Health Service Ombudsman CEO, Rebecca Hilsenrath KC (Hon) said:
“The Charity Commission indicated throughout our investigations that they did not agree with our findings. They have not complied with the bulk of our recommendations, despite our best efforts and our willingness to work with them to ensure compliance.
“It is important that the Commission provides a full apology for their failings and reassures Lara and Damian that they will put things right by complying completely with our recommendations. They have not done this so far.
“Our report has now been laid in the House of Commons, following the intervention of Parliament last week. The Commission had prevented us from doing so by bringing legal proceedings. We act on behalf of Parliament to hold Government and other national bodies to account for failures, and we have a responsibility to make Parliament aware of cases of non-compliance. I am pleased that Parliament has taken an interest in these cases and has given us the opportunity to bring them to the attention of the House so that it can intervene.
“The purpose of our investigations is always to encourage learning and service improvements. If an organisation looks at what went wrong, it will be able to stop the same mistake from happening again.”
The Charity Commission released a statement criticising the action of Parliament to order publication of the reports.
A spokesperson said: “We have long accepted that there are genuine and important lessons for the Commission to learn from these two sensitive cases, principally in the way in which we communicate with complainants, and we have made improvements to our processes as a result. We have previously apologised to both complainants.
The Commission undertook detailed reviews in each case, as set out by the Ombudsman, and concluded that the overall outcome in each case was sound. In the case of Ms Hall, we had already issued an official warning to the charity concerned.
But it is our view that by making the decision that we did not comply with certain recommendations in its reports, the Ombudsman has misunderstood our remit and overstepped its role, meaning that its decision making was unlawful.
We respect the work and authority of the Ombudsman, but it is vital that we, in turn, are enabled to do the job that Parliament set us.
We have worked hard to seek to resolve the matter with the Ombudsman directly, but this has not proven possible. For that reason, we have brought legal action at the High Court.
We have not asked the court to block the laying of any report before Parliament. We did, though, ask the Parliamentary committee to delay considering the reports to allow the courts to give judgment on our own and the Ombudsman’s statutory remits first.”
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