Rip off: DWP to take no further action to compensate millions who lost thousands of pounds of extra pensions

Peter Schofield,permanent secretary at the Department for Work and Pensions

Those following the highly complicated story of the estimated 11 million who have lost extra pension payments because they are no longer entitled to a guaranteed minimum pension uprating every year after the new state pension was introduced in 2016 have received a further blow.

Despite further pressure for an explanation from the House of Commons Works and Pensions Committee Peter Schofield, permanent secretary at the DWP, has ruled that no further action to inform people is necessary.

The people affected were a large but distinct group. They were  people who were contracted out of SERPS by their employer but were told they would receive an index linked guaranteed minimum pension. This arrangement was scrapped when the new state pension was introduced in 2016 for anyone in the private sector – but remains for public sector workers.

The money they have lost is anything from a few pounds a week to tens of thousands of pounds over the lifetime of their pension. This decision was never debated in Parliament or included in the Pensions White Paper. Just as with the 50swomen and divorcees, women are the most affected.

Two people complained to the Parliamentary Ombudsman and won £1250 compensation between them for maladministration. Given the numbers involved you would have thought many more would have got compensation. In fact no one else has.

This is not surprising given the DWP ignored the remedy the Ombudsman suggested and put out a factsheet on their site without even an accompanying press release to say it had done it. The factsheet can be found here.

The Commons Work and Pensions Committee took it up with Peter Schofield, the DWP’s permanent secretary, and pressed for an explanation. The MPs have now got it.

The reply from Peter Schofield is here. He explains the factsheet was deliberately tested on people who did not know anything about pensions to prevent bias and 6,922 had viewed it. He claims that 57 per cent of people who saw it said it was ” useful”. Presumably 43 per cent thought it wasn’t.

Just five people put in a claim and none got it

When it comes to inquiries triggered by the website you can count them on one hand. Just five people, none of them eligible.

The DWP explanation why they believe this does not matter is to say the least interesting. He claims that the transitional arrangements for the new pension mean that someone could gain an extra £38.42 a week -presumably referring to the triple lock.

But the triple lock refers to everybody’s pension – it is not just for those who were contracted out. Also it is not a triple lock at the moment – as 12 million pensioners have lost out by not including the higher rise in earnings. And I notice Rishi Sunak, the Chancellor, did NOT reaffirm it was coming back for next year’s pension rise at the recent spring statement. In fact he didn’t mention pensioners at all.

A DWP spokesperson said in response to my story:

“We encourage anyone who is concerned to read the online factsheet and contact us if they think they have been affected.

“The publication of the factsheet is the final step in the Department meeting the Ombudsman’s recommendations on this issue.”

All this to me has wider implications -particularly for the 50swomen still hoping for compensation via the Ombudsman route. The exercise on GMP pensioners resulted in victory for the two complainants who proved there had been maladministration. But not one other person got any money – a complete failure for the Ombudsman.

Bad news for the 50swomen wanting pension compensation

It would be like the six 50swomen complainants over maladministration getting compensation but the DWP devising a way of ensuring the rest of the 3.8 million get nothing.

There has been much talk from some MPs and campaigning groups claiming the women are entitled to £10,000 or payments of up to £20,000. At the moment that is just wishful thinking because it depends on the willingness of the DWP to pay out. The case illustrated by those entitled to compensation for losing their GMP indexation shows the DWP has no intention of doing so if it can get away with it.

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Another pension scandal: Incompetent financial advisers rip off steelworkers in the wake of the collapse of Tata Steel

Scunthorpe Steelworks Pic credit: Alan Murray-Rust

It is not just the DWP that can make a fine mess of pensions. A report just out from the National Audit Office reveals how thousands of steel workers have been swindled out of their their company pensions by incompetent and in some cases dodgy financial advisers.

Rocked by the sudden collapse of Tata in 2016 – brought out for a £1 by private equity group Greybull only to collapse again and be taken over by a Chinese firm, this uncertainty led to the government separating out British Steel’s pension scheme from the company to protect people who still had a final salary scheme.

But unfortunately some were offered to swap their pension for a far more risky package that no longer guaranteed a final salary pension.. The scheme now closed allowed steelworkers to retire on a final salary at 60 or 55 if they were made redundant. Who today would not welcome such a good deal.

But some 8000 steelworkers chose to use their right to transfer out of the pension scheme. Some 95 per cent of them were advised by independent financial advisers. Nearly half the steelworkers were given dud advice.

The workers were given only a short window to transfer by companies that had little experience in dealing with such a large number of people. The companies also made a shed load of commission for themselves in handling the deals.

The report concludes that the workers in places like Teesside and Scunthorpe were vulnerable to pension mis selling by financial advisers. Already spooked by whether they would keep a job, they thought it was a good idea to opt for a private pension. They have now lost an average of £82,600 – with some losing up to £489,000. The maximum claim they can make is £85,000 or £50,000 of the firm collapsed earlier. The total amount lost comes to £18m.

Industrial scale of the rip offs

The industrial scale of the rip offs can be shown by how many firms have been fined . The Financial Conduct Authority (FCA) has issued  £1.3 million of fines and has 30 more enforcement investigations ongoing. It has also changed its approach to regulating the pensions advice market in response. Many of the advisers at the time were one horse businesses -too small then to be regulated.

The investigation has also revealed how badly bodies supposed to protect ordinary people can cope with the problem – The FCA and the Pension Ombudsman- do not come out well – just as the DWP and Parliamentary Ombudsman don’t do a good job in rectifying complaints. The FCA has now sharpened up its act as a result of this – and not before time.

Just like the Parliamentary Ombudsman the process to get redress is complex and difficult to understand, Perhaps it is no wonder that only only 25% (1,878) of members who transferred out of the BSPS [ British Steel Pension Scheme] have sought redress through complaints. The FCA is yet to decide whether to implement a consumer redress scheme for BSPS members, in which all firms involved would have to review their advice and potentially offer compensation.

The report reveals that many don’t even realise they can get redress – so bad have the authorities been in not telling them. Many of them won’t be able to recover all the money because the firms have gone bust and will have to rely on a national compensation scheme.

Meg Hillier chair of the Public Accounts Committee

Meg Hillier, chair of the Commons public accounts committee, sums it up well:

British Steel pension members were badly let down by placing their trust in the very system designed to protect them.

“The handling of the BSPS case was a failure from top to bottom. Many of the pension advisory firms gave bad advice to customers and the FCA, whose job it is to regulate these firms, was asleep at the wheel.

“Efforts to improve the pension advice market and provide compensation will be too little too late for many BSPS members. “The bottom line is that many pension members have been left out of pocket and seen the rewards for their years of hard work melt away”

The Financial Conduct Authority issued this statement:

“In a letter sent today, the FCA has set out its expectation that firms in the scope of a potential redress scheme should retain assets and should not try to avoid their responsibilities.

The FCA has warned it will take such action as it deems necessary if a firm attempts to avoid redress liabilities. 

Former BSPS members should continue to check whether they received unsuitable advice and find out how to complain at fca.org.uk/bsps.

Firms should continue to progress any existing FCA required Past Business Reviews and engage in any ongoing enforcement investigations or supervisory work connected to the British Steel Pension Scheme.”

There seems to be another moral of this story, Be wary of silken tongue financial advisers and research very carefully what you want to do with your pension. Remember not all of them are competent and some are just plain dodgy.

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Delays, miscalculations and unanswered calls: How the DWP is cheating first time pensioners

Chaos inside the Department for Work and Pensions

As 1950s born women finally get their first pension at the age of 66 a new problem is emerging.

The chaos inside the DWP , which is coping both with new applications for pensions and having to pay back over 100,000 people who it cheated out of their pension in the past, has now spread to first time pensioners. As already revealed by this blog the DWP has secretly put through a ” drop and go” scheme and decided to prioritise simple cases – nearly always men – over complicated ones, such as widows entitled to past Serps payments to their husband’s pension and divorced women.

As a result the pension help line can’t cope, staff handling cases have not been properly briefed, and barely properly trained. People are starting to wait months beyond the due date when they get their pension. And when they get it the calculations can be wrong.

Pauline Hinder

To illustrate this scandal one of my blog readers, Pauline Hinder, a 1950s born woman, who has kept meticulous records of her pension entitlement, and is a supporter of BackTo60, kept a diary of her trials and tribulations with the Department for Work and Pensions in trying to get her correct pension.

The story does have a happy ending but only because a former Liberal Democrat pensions minister, Sir Steve Webb, intervened on her behalf. Until then she was at a dead end.

DWP’s pension estimate was less than half Pauline was entitled

If that hadn’t happened she would have lost tens of thousands of pounds over the lifetime of her pension. They offered her a pension of just under £69 a week. Her real pension entitlement was £141.84 a week -more than DOUBLE the money they offered her.

Unlike many people she had records which could prove what they should pay her. But getting through to the DWP proved impossible.

As her diary reveals : “

 “rang  08007310469 opt 2 then opt 4then opt 2 

Spoke to Lee 10.20 He said I had to ring  08007317898 ‘new claim’ option – even though I’ve already made my claim!

Rang 08007317898 New claim opt 2 Then Hold for advisor

“Spoke to a polite man Anthony He was working from home ..but saw they’d received my letter of 6 pages of evidence to prove my entitlement was double their official pension quote yet couldn’t say when they’d received it. He said he’d flag it up to check but it would take 4 weeks…..I asked when 4 weeks started – he said today!  

“I said no!  Unacceptable – I’d phoned and written early in January and it was a 6 week response time then..

“I insisted a manager call me back  I explained that the DWP had already underpaid a raft of earlier womens’ pensions and made amends/still making, without interest or compensation.  Have they learned nothing – or are they committing corporate fraud as they are now repeating the same mistakes with a new generation of applicants. 

” He was polite but batting me off with hogwash”

“He requested a callback within 24 hours for me. He was polite but batting me off with hogwash about no one to speak to, no supervisor blah blah. ..but he did put me on hold for a couple of minutes so I guess he was contacting someone from his home.  “

As she says: “The DWP telephone line was useless….working from home, no managers, no access to screens telling them where matters were at.  I sent all copies of my historical records supporting my correct position and their error in January and to date I have had no acknowledgement of that correspondence receipt but I know they’ve had it because I asked in one of the several pension helpline calls I made!  The last helpline call I made I insisted a manager called. 

” They called about an hour later but I think I was dog walking and missed the call. You can phone the number but it has a pre-recorded message saying they wanted to speak to me but they’ll call if they need to.  They didn’t call again….”

Former pensions minister Sir Steve Webb intervention meant it was sorted in 24 hours

In desperation she turned to Sir Steve Webb, the former pensions minister in the coalition government.

He intervened by calling the DWP on her behalf.

Sir Steve went to a Pensions Customer Care Manager called David at the DWP.  He was very helpful and genuinely empathetic. 

 Sir Steve was involved and job done in under 24 hours.  Written apology in 48 hours and revised pension award in 72 hours.  

An apology from the DWP showing the right pension

Sir Steve told me: “I’ve generally tried to help a small number of existing and new state pension recipients where they have got stuck on a complex issue or where there appears to be an unresolved underpayment.

“In Mrs Hinder’s case she had clearly understood the rules and spotted when a more recent state pension forecast (and award) was far below the correct amount.   I passed her details on to DWP who quickly accepted that an error had been made.

“I do remain concerned that despite all the focus on historic state pension errors, errors are still being made on new claims.   Whilst Mrs Hinder’s case relates to quite a narrow and specific issue (a special concession for women who paid the ‘reduced stamp’) a more common error I still come across is newly retired widows who are not getting the inherited SERPS they are due from a late husband on top of their own new state pension   It’s a trickle rather than a flood, but, as we know, only a small percentage of a very big number is a lot of individual cases.”

My take on this is that Pauline Hinder showed amazing initiative and finally got her pension. But Sir Steve Webb cannot be expected to intervene in every case as he wouldn’t have time to do his day job. What we need is proper system with enough trained staff to do the job. It is quite clear we haven’t got one and ministers are to blame, They should sort it.

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Exclusive: Parliamentary Ombudsman stalls maladministration investigation for 3.8 million 50s women denied pensions

Robert Behrens, Parliamentary Ombudsman

Robert Behrens, the Parliamentary Ombudsman, has halted his maladministration investigation until at least the end of next month leaving 3.8 million women who have delayed pensions having to wait even longer to find out whether he will recommend any compensation.

The women are all born in the 1950s who lost up to £50,000 each when their pension age was raised from 60 to 66 and were not properly informed by the Department for Work and Pensions. The Ombudsman found that for 28 months from 2005 they were victims of maladministration. This is contested by many of the women who believe that from 1997 when Peter Lilley was social security secretary and advised by his civil servants to launch a campaign to alert women what was to happen in 2010 so they could prepare for it. He ignored that and numerous women have told me they were not aware of the change then. The Ombudsman has refused to re-open the first stage of his investigation to look at this again.

Disclosure buried half way through updated website statement

The disclosure of the latest delay is buried half way through an update on the situation on the Ombudsman’s website published on February 18. The link to it is here.

The key words are:

“It is not possible to say how long it will take to reach a conclusion. How long an investigation takes varies depending on its complexity and the amount of evidence to review.

We have asked DWP to send us further evidence by the end of March 2022. We cannot progress stage two of the investigation without that evidence.” ( my emphasis)”

This statement was news to the six original complainants and many other women who assumed that the second stage of the inquiry – whether any of the women are entitled to compensation for this injustice – who assumed that the inquiry which has taken years was proceeding however slowly not that it had been halted.

In fact the whole situation surrounding this part of the Ombudsman’s inquiry is rather suspect. There is not supposed to be the need for more evidence so what have the DWP to provide.

The inquiry has also taken fresh evidence from Mps on the 50s Women State Pension Inequality APPG arguing that the Ombudsman should get a minimum of £10,000 each. Their submission goes over ground already covered by complaints from the original six women who raised the issue.

On top of that it appears that Waspi Ltd and the Pension Reform Alliance are trying to dictate the agenda and exclude any argument for full restitution for 50s women. Some of their members have argued that even if full restitution is mentioned they won’t get any compensation at all.

Some 60 MPs have now backed a Parliamentary motion by Labour MP Ian Byrne calling for full restitution which is the position of BackTo60 and ” We Paid In You Pay Out ” women’s justice group. Some of the MPs who backed this are said to have had calls from Waspi groups asking them to withdraw their names as they told them they didn’t want full restitution.

While all this is going on there is another issue of whether and when the DWP will reply to the Ombudsman. The Ombudsman is relying on outdated legislation to handle this case and he cannot compel the DWP to reply by the end of next month.

DWP ignored deadlines in previous cases

The DWP has ignored deadlines set by the Parliamentary Ombudsman in previous pension issues. The most notable was a case over compensation for people who had not been properly informed that they would lose their index related guaranteed minimum pension if they worked in the private sector.

Robert Behrens gave the DWP three months to arrange notices for people to apply for compensation after he ruled that two complainants were entitled to it.. The DWP ignored the Ombudsman and TOOK NEARLY TWO YEARS before doing anything about it. The ministry also ignored his proposals for a remedy.

I have asked the DWP whether they will reply by the end of next month but have had no response to my question.

Instead they issued this statement:

“The Government decided over 25 years ago that it was going to make the state pension age the same for men and women as a long-overdue move towards gender equality.

“Both the High Court and Court of Appeal have supported the actions of the DWP, under successive governments dating back to 1995, and the Supreme Court refused the claimants permission to appeal.”

Back to 60 came back last night criticising the statement saying that their arguments for a judicial review were granted at the time and the Supreme Court used the argument that their case was ” out of time” for the court to hear it -not that the original arguments were wrong or else the judicial review would never have been granted in the first place.

The DWP is understood to feel it is inappropriate to comment further while the Ombudsman is investigating.

All this is yet another blow for these badly treated women who may still have to wait years before they see any money. Indeed by then the Ombudsman will have left. Under the outdated legislation the Ombudsman should retire from his post at the end of next month. But the government appear to have extended his term in office for another two years against what is laid down in the 1967 legislation.

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Therese Coffey’s mean “pay out and grab back” scheme for the poorest elderly cheated of their rightful pensions

Therese Coffey

A new scandal was revealed in the House of Lords this afternoon which could affect tens of thousands of the poorest pensioners already cheated for decades of the right money for their pension.

The underpayments running to tens of millions – exposed by Sir Steve Webb, the former Liberal Democrat pensions minister – is slowly being sorted out by officials at the DWP though as this blog exposed earlier with the most complicated cases being delayed under a secret ” drop and go ” scheme to get the numbers up.

Baroness Stedman- Scott

The minister Baroness Deborah Stedman-Scott revealed that so far £60.7 million had been paid out to 9491 people cheated of their full pension – suggesting that some of the payments must be pretty large.

Extraordinarily she could not give a gender breakdown – which led to a rebuke from Labour peer Lord Jeff Rooker who accused her of hiding the fact that vast majority must be all women.

But then came the killer blow. In answer to a question to another former pension minister, Baroness Ros Altmann, Baroness Stedman-Scott confirmed that the poorest pensioners who got the money -mostly in their 80s and 90s – would cease to get their fees paid by local councils if they got more than £23,250 in England

Hidden bonanza for care home owners

Instead they would have to pay privately until their pension savings money fell below £23,250. Given that many care homes charge differential rates for people residing there – local authority rates are often lower than private rates – this could even be a new bonanza for care home owners – as they could get more money for providing the same services.

Baroness Ros Altmann raised the issue

This “pay out and grab back” scheme was universally condemned by peers of all parties. Not one supported Baroness Stedman-Scott who was looking increasingly uneasy at having to admit this.

She hinted that in rare cases the DWP could make a special payment to a pensioner or that local authorities could perhaps waive individual fees.

“Special payments under the DWP discretionary scheme are not routinely made to those who have been underpaid state pension. However, under exceptional circumstances, such as where severe distress has been caused by the way an individual case has been handled, a case may be referred for consideration of a special payment.”

This got no purchase with the peers. The most critical comment came from Lord Forsythe of Drumlean, another former Tory minister, who accused the government of ” hiding behind the skirts of local government” rather than take national responsibility for the change.

Lord Rooker raised the issue of 50s women and the government’s ” holiday” from funding the national insurance fund

Lord Rooker linked this action to the failure to pay out the 50s women when the pension age was raised to 66.

“The noble Baroness talks about “people” and “persons”, but we are talking about women. When was the last time tens of thousands of men were short-changed with their pension? I do not recall that happening. When the Government took their long-term holiday from paying into the National Insurance Fund, they deprived hundreds of thousands of women of the pension that they were entitled to. Why cannot that be redressed?”

Government ignores answering who is to blame at the DWP

Conservative peer Baroness Patience Wheatcroft, a former journalist, wanted to know who in the DWP was responsible for this failure to pay so many people the right pension.

“My Lords, when more than £60 million that should have been paid has not been paid, surely somebody should be held responsible in the end for that error. In the private sector, the sum of £60 million would be taken very seriously. Can the Minister tell us, therefore, who was ultimately responsible for this failure to pay such a large sum of money?”

The minister couldn’t – she just blamed it on a computer failure.

She did promise under pressure to approach both the Treasury and Therese Coffey to see if the government could introduce regulations for councils to ignore the pension back payment. But admitted she might get short shrift from the Treasury.

All this points to another blow for the 50s born women when and if they get compensation in the future. By that time many may well need social care -only to find out that they will have to give back their payments to cover their care home costs.

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Boris Johnson: Labour solely to blame for the maladministration over 50swomen pensions

Boris Johnson at PMQ;s Pic credit: Jessica Taylor House of Commons

Boris Johnson is planning to weaponise the sad plight of 3.8 million 50s born women by blaming Tony Blair’s Labour government solely for the maladministration in not informing them about the six year delay in getting their pensions.

In a letter to one of his constituents, Anne Taylor, the PM provides his first detailed comment for some time on the plight of the pensioners. It comes as Parliamentary activity is being stepped up. The all party group of MPs on 50s women state pension inequality for women is pressing the Parliamentary Ombudsman to propose compensation of £10,000 for each woman. A Parliamentary motion by Ian Byrne, the Labour MP for Liverpool, West Derby, calls for full restitution for all 50s women, worth up to £50,000 for some, has been signed by 52 MPs.

Mr Johnson justifies blaming Labour by seizing on the finding of the Parliamentary Ombudsman, Rob Behrens, who found that there was maladministration over a 28 month period from 2004 and 2007 solely under a Labour government.

He points out that the Ombudsman’s investigation has to go through two further stages and still has to consider whether there has been an injustice. Only then will it move on to discussing compensation and he insists that this will be ” limited to that specific window of time.”

” I await the next stages of this process, but it is important to stress, that the ombudsman investigation is not an entire review of the State Pension increase from 1993 -2011.”

Actually he is wrong here, as the Ombudsman did consider the wider period but as I have written in an earlier blog, one of the flaws of his findings, was that it exonerated Whitehall action in the earlier period, including when Peter Lilley, then social security secretary, ignored warnings by civil servants of the need to inform the women.

He is also wrong about the court judgement when the Court of Appeal rejected a judicial review and the Supreme Court refused to hear BackTo60s case. He cites WASPI in this case and seems to think they were calling for a review of the pension age to 60. This insults both groups.

Boris Johnson has changed his mind on the issue. In a blog in 2019 I wrote about his two faced approach – first supporting women during his Tory leadership campaign and then dropping them after the court decision.

What is disturbing about this latest letter is that it offers little hope of any support for their case from the Prime Minister. It also suggests that he is building up ammunition to accuse Labour of being responsible for all the mistakes – hoping they will stay mum for fear that he will accuse Keir Starmer of being responsible for the women’s plight.

Bizarrely the Ombudsman’s findings leave him aiding and abetting the PM’s stance. It also means those hoping for a quick decision on compensation from the Ombudsman are going to be very disappointed as the PM will hope it is dragged out for years.

As for his constituent Anne, this is her view: ‘Having less than 2 years to prepare for a 6 year hike was shocking enough.  Nothing could have prepared me for the way I have felt since, I have literally had my hair turn grey, lost my sense of self and felt like a second class citizen. I had no idea how aged I would become in this time. I have 6 months of my sentence to go, I will never forgive this and successive governments for not giving back our earned dues’.

Boris Johnson’s letter

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Exclusive: Don’t call us, we’ll call you – the shambles inside the DWP as it struggles to cope with the pension underpayment crisis

Internal documents and screenshots reveal staff instructed to halt calls from worried pensioners and avoid complex cases to boost numbers

The Department for Work and Pensions is telling the public that it has set up well trained specialist teams to pay out up to £1 billion owed to at least 135,000 pensioners after huge underpayments were uncovered.

The real picture is one of overworked staff desperately trying to calculate with outdated computers how much money people will get while creating a knock on effect for new people applying for their first pension.

Now documents and screen shots seen by this blog reveal that staff have been instructed to ” close calls” from pensioners if they don’t fit the profile and even drop investigating complex claims for simpler ones to artificially boost the number being helped.

A new telephone message has been put on the pension helpline telling people NOT to call them and wait to be contacted instead. ” please be patient as this may take us some time.” Sometime in the worst case scenario could be December 2023. And for people who may not have long to live that is bad news. Note also it blames media coverage for the volume of calls.

Document showing the telephone message
Document showing when staff are instructed to end the call. But if someone insists they want to give them the information they have to take it down. It also shows that none of the staff can tell people hen they will get an answer and they are told not to call back. At least the ministry admits it has a large volume of calls.

Yesterday the Department launched from Newcastle-upon-Tyne its SP [state pension] Challenge – a slick management exercise to try and instill team work among thousands of staff who are trying to cope.

Screenshot showing management in difficulty with old computers in tracing pension cases

However some of the screenshots reveal how management haven’t necessary got all the information because of outdated computers.

Probably the worst example of the problems they face is the ” drop and go ” policy – where staff to boost numbers are told to abandon the case and find another simpler one. This was used during the challenge yesterday.

How they were prioritising “easy” cases to build up numbers

The official response which I got before I saw these documents is:

“Resolving the historical State Pension underpayments that have been made by successive governments is a priority for the Department and we are committed to doing so as quickly as possible.

“We have set up a dedicated team and devoted significant resources to processing outstanding cases, and have introduced new quality control processes and improved training to help ensure this does not happen again. Those affected will be contacted by us to ensure they receive all that they are owed.”

The DWP will have to respond soon to the House of Commons Public Accounts Committee which has already called out the whole process as a shambles. It will make interesting reading to see how top officials and ministers spin their replies. Whatever they say the situation can’t be good if the ministry continues to emphasise it doesn’t want people to ring them.

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The 200,000 men in their 50s and 60s who can’t get jobs

Boris Johnson in full flight in the Commons. Picture credit: Jessica Taylor House of Commons

This blog has consistently highlighted the cases of 50s born women who in waiting for their delayed pension have either had to fall back on benefit or struggle on in work with serious health issues.

Now in the last two years – almost since the Covid pandemic started – the same problem is hitting men born in the 1950s and 1960s as they wait until they can claim pensions at the age of 66.

The official figures compiled by the Office for National Statistics comes just as Boris Johnson has been found out again for lying five times about the record number of jobs created during the pandemic.

Boris Johnson’s ” incorrect job figures”

The BBC’s Reality Check Team revealed that Ed Humpherson, from the Office for Statistics Regulation, had sent one of the prime minister’s advisers at Downing Street a letter saying it was “incorrect to state that there were more people in work at the end of this period than the start”.

Mr Johnson has been mixing up the number of people on payrolls, which has gone up with the number of people in work, which has not. They are not the same thing – the payroll number excludes self-employed people, In fact the number of people in work had fallen by 600,000 to 32.5 million – a point taken up by Justin Madders, Labour MP for Ellesmere Port, and Shadow Health and social care spokesman. He criticised the PM for providing in accurate information to Parliament.

An analysis by Rest Less , a digital community which acts as an advocate for people aged over 50, reveals startling increases in people over 50 on the dole queues

Latest figures released by ONS show that half the men who have been on the dole for more than 12 months are over 50. Comparable figures for the 18-24 age group is just 27 per cent.

While the proportion of both men and women who have been on the dole for more than a year has risen from 34 per cent to 41 per cent. This compares with a rise from 14 per cent to 25 per cent for the 18-24 year old group.

DWP plans crackdown on unemployed benefit claimants

Stuart Lewis, Founder of Rest Less, commented: “Our analysis shines a light on the many individuals who have so much to contribute to the workplace, but who are being left behind by the recovery. Unemployment amongst people aged over 50 is up 23% compared with pre-Covid levels. The fact that half of all unemployed men aged over 50 have been unemployed for more than 12 months is shocking and a timely wake-up call to government and industry that we need to do more to ensure that our post-pandemic jobs plan supports people of all ages.”

And some of the cases are heart wrenching and are very similar to the plight of 50swomen trying to get jobs while being forced to live on Universal Credit.

Plight of Chris Long

One example is Chris Long from Bedfordshire.

He will turn 60 in March. According to a report from Rest Less:”  He has been out of work for the past three years.  Chris has worked in a variety of roles over the years, most recently as a forklift driver but previously in a security role and in mental health and addiction services.  He has a broad skill set as a result.

” Around the same time as Covid hit three years ago, Chris became unwell with a health condition which was later diagnosed as lung disease for which there is no cure, only symptom management.  He had to give up his job as a result.  Some days, Chris has trouble walking up and down the stairs but there are other days where he feels fit enough to work.  It has proven difficult for him to find work whilst he looks after his health and, in his own words, he says ‘I just don’t know where I fit anymore’.

Chris is currently on benefits but needs to get back to work for financial reasons.  He lives with his partner, who works, and they have an 8 year old daughter to support. “

Given the Department for Work and Pensions is now cracking down on anybody on Universal Credit who has been out of work for more than four weeks and won’t accept any job by reducing benefits the picture for him is bleak.

What employer is going to take on someone on who can’t get up the stairs unless they happen to have a policy of employing disabled people.

What appears to be happening is a double whammy for people over 50.

On the one hand the government is boasting about how successful their jobs programme has been – with the Prime Minister lying about the statistics.

On the other it looks like now both men and women who have health issues over the age of 50 ( and who doesn’t) and find it difficult to stay in work are being confined to a twilight existence until they get their pension which is being remorselessly made later and later in their lives by an uncaring government.

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Exclusive: The great DWP rip off – Not one person out of a potential 11 million has won compensation for losing thousands of pounds of extra pension

Peter Schofield, DWP permanent secretary Pic credit: gov.uk

Those who follow my blog may remember I have been highlighting a horrendously complicated story of the plight of people who contracted out of SERPS but were told they would receive an index linked guaranteed minimum pension. This arrangement was scrapped when the new state pension was introduced in 2016 for anyone in the private sector – but remains for public sector workers.

This decision was never debated in Parliament or included in the Pensions White Paper and has meant the government got away with not paying out anything from a £1000 to tens of thousands of pounds over the lifetime of their pension, depending on how long they were contracted out by their employer from the old SERPS scheme. The numbers could be as high as 11 million and women would be the worst affected.

Rob Behrens Parliamentary Ombudsman

The Parliamentary Ombudsman, Robert Behrens, was asked to investigate and concluded that there had been maladministration and two people shared £1250 compensation. Unlike the row over the 50s and 60s born women who lost out by not being informed by the government over the rise in their pension age, no record exists, as far as I can find out, of the ministry repealing this provision in the 2014 Pensions Act.

In September 2019 the Ombudsman gave the ministry three months to sort out this issue. He asked the ministry to “review and report back on to us on the learning from this investigation, including action being taken to ensure that affected individuals receive appropriate communication from the DWP about their state pensions. “

The DWP ignored the Ombudsman’s request and only last August -in the middle of the summer recess – put up a fact sheet to inform people. There is no reference to the Ombudsman’s report, and the fact that people could be entitled to compensation. There is no mechanism for people to apply for the compensation and the notice was not even accompanied by a press release. The figures used to say how much people underplayed what people lost. And the Ombudsman wimped out of pressing the government to do anything.

Stephen Timms MP, took up the case and sought answers from the DWP

Now this month the results of these devious ploys have been revealed in a letter to the Commons Work and Pensions Committee after Stephen Timms, its chairman, took up their cause.

Not ONE person in the UK has received any compensation and only four people have written to the Department about it. None of the four were entitled to extra money. Given the deliberately obscure way the fact sheet was constructed and the lack of a mechanism to apply for compensation – it is hardly surprising. The Department is also insisting that these people are better off- because the triple now double lock – has given them more money. But that is a universal payment and pales into insignificance when you think of thousands of pounds many of the people have lost.

I expect Therese Coffey, the Secretary of State and Guy Opperman, the pensions minister, were probably holding a joint celebratory karaoke session in their offices – as they had avoided paying out an extra penny to the people they had deprived of compensation.

Therese Coffey, Secretary of State Pic credit: Twitter

The level of deception was heinous given that Chris Thompson, a reader who has enormous knowledge about GMP, had put in a freedom of information request to find out how many people had contacted the DWP to request compensation. He was told it was ” too expensive ” to give him the information. What mendacity by officials, how expensive is it to tell them that nobody got it and just four applied.

This sorry tale bodes ill for the 50swomen who are fighting for compensation for a similar pension maladministration – it is obvious that officials and ministers in this case have perfected a procedure to be as obscure as possible and not create any mechanism to claim compensation. Also they can’t rely on the Ombudsman to stick by them – in this case he wimped out and didn’t even hold the DWP to the fire to do what he asked them.

This is yet another example of a ministry that has no interest in justice and can rely on bamboozling the public and fake excuses for not replying to freedom of information requests.

Peter Schofield, permanent secretary at the DWP, has promised a review of the fact sheet now. I am not holding my breath.

The letter – the horrendous disclosure is at the bottom

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MP reignites Back to 60’s demand for “full restitution” for 3.8m 50s born women

Ian Byrne MP

A Labour MP has tabled a fresh Parliamentary motion backing the case for women born in the 1950s to have repaid all the money they lost by the six year delay in receiving their pension. For some people this could be as high as £50,000.

Ian Byrne, Labour MP for Liverpool, West Derby, tabled the new motion this morning reigniting the issue which the government want dead and buried after the campaign group Back to 60 lost in the Court of Appeal and the Supreme Court refused to hear the case.

The full test of the motion is:

“That this House welcomes the positive interventions from so many hon. Members from across the House on behalf of women born in the 1950s who have lost their pensions; and pays tribute to constituents and campaigners in their ongoing fight for justice; recalls that women born in the 1950s were subject to discriminatory employment and pension laws; recognises that this included being excluded from some pensions schemes; recognises that this had the negative effect for them of losing the opportunity to have the same level of pension as their partner or spouse; further recognises that this has had the consequence of women in this position never being able to have equal pensions to men; further notes that this has negatively and profoundly impacted on them including increased poverty, deteriorating health and homelessness; notes that at least 3.8 million women have been impacted by the loss of their pensions from the age of 60 in three separate age hikes; and calls on the Government to enact a temporary special measure as permitted by international law to provide full restitution to women born in the 1950s who have lost their pensions from the age of 60 because of the impact of the rise in retirement age. “

50s women unjustly treated

While Parliamentary motions are rarely debated publication of this motion acts as a noticeboard to other MPs and ministers that there is a still a very strong feeling in Westminster that the women have been unjustly treated.

It is significant that the motion tells the government that there is a mechanism in Parliament that they can use to implement the change – known as the special temporary measure- which would lead to the women being paid quickly.

It comes at the time when through ill health and Covid 19 some 204,000 women have already died before they get their pensions.

It is also significant as it shows that there are MPs in Parliament who think that the state pension inequality for women all party parliamentary group does not go far enough in redressing the issue. This group, chaired by Labour MP Andrew Gwynne and Tory MP Peter Aldous, has submitted proposals to Robert Behrens, the Parliamentary Ombudsman, asking for him to offer a minimum of £10,000 compensation to the women. This proposal backed by WASPI has two drawbacks. First the Ombudsman has to agree and given his report only found partial maladministration between 1995 and 2010 he may decide not to agree such a high sum. And he has no power to force the government to accept his recommendations beyond shaming them.

John McDonnell MP

This new motion is backed by 15 MPs including John McDonnell, the former shadow chancellor, and Jeremy Corbyn, the former Labour leader. It is perhaps rather ironic that if Labour had won the last general election compensation might have already agreed as John McDonnell promised a £58 billion pay out to correct the injustice.

Other MPs backing the move include Jim Shannon, the DUP social care and health spokesman, and Labour MPs, Kim Johnson, Beth Winter, Bell Ribeiro-Addy, Zarah Sultana, Ian Mearns, Kate Osborne. Nadia Whittome, Grahame Morris, and Jon Trickett.

Jon Trickett has linked his support to his local Waspi group, showing that they favour full restitution.

The motion also has the support of Wera Hobhouse, Lib Dem spokesperson for Justice and women and equalities, and independent MP Claudia Webb.

Andrew Gwynne MP, joint chair of the state pension inequality for women APPG

UPDATE: Andrew Gwynne, Labour MP and joint chair of the APPG state pension inequality for women, told BackTo 60, he had no objection to MPs from his group signing Ian Byrne’s motion.

He said” I see no conflict between it and the APPG’s submission to the PHSO.”

Nine more MPs have signed the motion including five SNP MPs, Chris Stephens, Glasgow South West; Allan Dorans, Ayr, Carrick and Cumnock and Deidre Brock, Edinburgh North and Leith, Amy Callaghan, East Dumbartonshire and Chris Law, Dundee West. The other three MPs are Labour and SDLP – Dan Carden, Liverpool Walton; Ian Lavery, Wansbeck and Aspana Begum, Poplar and Limehouse, Barry Sheerman, Huddersfield; Sir George Howarth, Knowsley, and Hannah Claire, Belfast South.

In another development the Pensions Reform Alliance and Waspi have said they do not want 50swomen to get full restitution. Members of the Alliance put out misleading information that this Parliamentary motion would somehow influence Robert Behrens, the Parliamentary Ombudsman, from recommending compensation for the 3.8 million women. This is complete nonsense as it would not impinge on anything the Parliamentary Ombudsman would recommend and MPs are entitled to express their opinions.

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